Winback SMS Marketing

Winback SMS Marketing

by Winback

SMS+MMS Marketing Automation • 40X or more ROI guaranteed

4.9 of 5 stars(109 reviews)

SMS Marketing with 40X ROI

With SMS less than 1c and MMS at 1.9c, your ROI will be at least 40X. Pay-as-you-go pricing is also available

SMS Marketing Campaigns

We import ALL your subscribers. And we regularly remove bad phone numbers (ex landlines) so that your campaigns get better results over time

SMS Marketing for abandon cart

Automatically recover abandoned checkouts with SMS + MMS. Automatically send followup texts to drive post-purchase upsells


About Winback SMS Marketing

40X ROI Guarantee

If you don't make at least $40 in extra sales for every $1 you spend on SMS, contact us and we will give you a month of SMS credits for free!

No other app gives you this guarantee because we proactively remove invalid phone numbers (ex landlines) from your list, along with #'s that haven't opened your messages after 5 sends.

No other SMS app does this. Other apps are incentivized to have you send more SMS messages, even if they result in non-opens. With Winback SMS, we remove ALL failed phone numbers from your subscriber list. So your SMS results get better over time.

Note this 40X guarantee only applies to merchants on plans that are $59/month or higher and selling mostly to US and Canada, since international SMS costs are higher (see International fees at the bottom)

SMS Shortcodes

Your customers can text your customizable keyword to a shortcode to become subscribers. You can auto-reply with a discount code as a thank-you for subscribing!

SMS for abandoned carts

SMS is the most effective way to recover abandoned checkouts. We know this, because we've built apps that have done abandoned cart recovery through email and FB Messenger. SMS is by far the best in terms of open rates and recovery rates.

SMS for post-purchase upsells

Winback sequences are a powerful way to turn customers into repeat customers. It's our signature feature and VERY effective. Send a follow-up text after they've had a couple days to receive the product. Then follow-up again 30 days and 90 days later to let them know you miss them. Just like abandoned carts, the 2nd and 3rd messages will not get sent if they came back to purchase.

SMS for browser abandonment

Our mobile popup triggers when a shopper browses a product page but hasn't added to cart yet. With 2 taps, the shopper will get your abandoned cart sequence about the item they were looking at if they did not purchase the product.

SMS for campaigns

Unlike other apps, we regularly clean up your subscriber list to remove landlines and invalid #'s.

Proof it works

We give you insights into each message you send out. Our logs show you each person that was texted and what action they took. We link back to your Shopify CRM so you can see each customer's journey.

International SMS

ALL countries are supported. But please note that customers in countries other than the US and Canada have an extra cost that can be up to 10X higher than the US/Canada due to international carriers being more expensive.

Some example countries (without adding usage-based pricing):

  • US & Canada - 0.96c/message

  • UK - 5.8c/message

  • France/Italy/Spain - 7.7c/message

  • Australia/New Zealand - 9.6c/message

  • India - 3.9c/message

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 14-day free trial

3000 SMS credits

$29/month

  • 0.96c per SMS

  • 1.9c per MMS

  • Abandoned Cart

  • Abandoned Browser

  • Post-purchase followup

  • Campaigns (after free trial ends)

  • 14-day free trial

6000 SMS credits

$59/month

  • 0.96c per SMS

  • 1.9c per MMS

  • Abandoned Cart

  • Abandoned Browser

  • Post-purchase followup

  • Campaigns

  • 40X ROI guarantee

9000 SMS credits

$89/month

  • 0.96c per SMS

  • 1.9c per MMS

  • Abandoned Cart

  • Abandoned Browser

  • Post-purchase followup

  • Campaigns

  • 40X ROI guarantee

12,000 SMS credits

$119/month

  • 0.96c per SMS

  • 1.9c per MMS

  • Abandoned Cart

  • Abandoned Browser

  • Post-purchase followup

  • Campaigns

  • 40X ROI guarantee

  • Regular account reviews

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    98% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    2% of ratings are 1 stars
    (2)

Most recent reviews

Oemusedautoparts1.com

This app is awesome. We have made a ton of extra money from it. Highly recommended. They also provide great support.

Developer reply

October 28, 2020

Thanks for your review Sam! Here's a 5-min screencast with my recommendations: https://www.loom.com/share/8b91785a2d584c3caf110b121b40f7f8

While the app is doing well for you, I'm very confident we can double the sales made through SMS if you turned on Abandoned Browsers and/or Winback messages. Let me know if you have any questions :)

Diamond Kut Apparel

This app is amazing it has saved my store countless customers not to mention it's so easy to use and practically does everything for you once you've set it up.

Developer reply

October 28, 2020

Thanks for your review. We made this screencast for you to recommend some ways to drive more sales through SMS (and also save you money): https://www.loom.com/share/7f1ac3424cde47f9b115ddbd70966912

Fab Organics

Amazing ROI! Installed this app on multiple stores. Super simple to set up and lightweight. SMS marketing is where it's at, and the abandoned cart recovery rates are way better than email

Developer reply

October 22, 2020

Thanks for your review. We made you a little video screencast to give you some suggestions: https://www.loom.com/share/64395cf903de446baf480a6a6591064c