Winback SMS Marketing

Winback SMS Marketing

by Winback

SMS+MMS Marketing Automation • 40X or more ROI guaranteed

4.9 of 5 stars(114 reviews)

SMS Marketing with 40X ROI

We import all your subscribers, and we remove bad phone #'s (ex landlines, non-opens) so that your SMS results and ROI get better over time

SMS Marketing - fast & simple

Super simple setup. No complicated automations to configure. Use our templates for abandons and winback messages to make sales immediately

SMS Marketing campaigns

In addition to abandoned carts and post-purchase upsells, send campaigns to drive big sales. SMS costs less than 1c and MMS is only 1.9c


About Winback SMS Marketing

40X ROI Guarantee

If you don't make at least $40 in extra sales for every $1 you spend on SMS, contact us and we will give you a month of SMS credits for free!

No other app gives you this guarantee because we proactively remove invalid phone numbers (ex landlines) from your list, along with #'s that haven't opened your messages after 5 sends.

No other SMS app does this. Other apps are incentivized to have you send more SMS messages, even if they result in non-opens. With Winback SMS, we remove ALL inactive phone numbers from your subscriber list. So your SMS results get better over time.

Note this 40X guarantee only applies to merchants on plans that are $59/month or higher and selling to US and Canada (since international SMS costs are higher; see International fees at the bottom). Guarantee does not include campaigns.

SMS Shortcodes

Your customers can text your customizable keyword to a shortcode to become subscribers. You can auto-reply with a discount code as a thank-you for subscribing!

SMS for abandoned carts

SMS is the most effective way to recover abandoned checkouts. We know this, because we've built apps that have done abandoned cart recovery through email and FB Messenger. SMS is by far the best in terms of open rates and recovery rates.

SMS for post-purchase upsells

Winback sequences are a powerful way to turn customers into repeat customers. It's our signature feature and VERY effective. Send a follow-up text after they've had a couple days to receive the product. Then follow-up again 30 days and 90 days later to let them know you miss them. Just like abandoned carts, the 2nd and 3rd messages will not get sent if they came back to purchase.

SMS for browser abandonment

Our mobile popup triggers when a shopper browses a product page but hasn't added to cart yet. With 2 taps, the shopper will get your abandoned cart sequence about the item they were looking at if they did not purchase the product.

SMS for campaigns

Unlike other apps, we regularly clean up your subscriber list to remove landlines., invalid #'s, and customers that never open your texts

Proof it works

We give you insights into each message you send out. Our logs show you each person that was texted and what action they took. We link back to your Shopify CRM so you can see each customer's journey.

International SMS

ALL countries are supported. But please note that customers in countries other than the US and Canada have an extra cost that can be up to 10X higher than the US/Canada due to international carriers being more expensive.

Some example countries (without adding usage-based pricing):

  • US & Canada - 0.96c/message

  • UK - 5.8c/message

  • France/Italy/Spain - 7.7c/message

  • Australia/New Zealand - 9.6c/message

  • India - 3.9c/message

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 14-day free trial

3000 SMS credits

$29/month

  • 0.96c per SMS

  • 1.9c per MMS

  • Abandoned Cart

  • Abandoned Browser

  • Post-purchase followup

  • Campaigns (after free trial ends)

  • 14-day free trial

6000 SMS credits

$59/month

  • 0.96c per SMS

  • 1.9c per MMS

  • Abandoned Cart

  • Abandoned Browser

  • Post-purchase followup

  • Campaigns

  • 40X ROI guarantee

9000 SMS credits

$89/month

  • 0.96c per SMS

  • 1.9c per MMS

  • Abandoned Cart

  • Abandoned Browser

  • Post-purchase followup

  • Campaigns

  • 40X ROI guarantee

12,000 SMS credits

$119/month

  • 0.96c per SMS

  • 1.9c per MMS

  • Abandoned Cart

  • Abandoned Browser

  • Post-purchase followup

  • Campaigns

  • 40X ROI guarantee

  • Regular account reviews

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    98% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    2% of ratings are 1 stars
    (2)

Most recent reviews

iWatch

I've made hundreds of extra SMS sales through this app! And having all my subscribers in one place lets me send BFCM campaigns, which are great because I can slice and dice them anyway I want. Their segment conditionals get very granular and that's great because SMS can be expensive and I don't want to just blast out a campaign to my entire list.

Developer reply

November 28, 2020

Thanks for your review. I created a 5-min screencast video with some suggestions to optimize your messages and settings: https://www.loom.com/share/a8a2e573ffff4c07a7ad7c6149b72fca

Sounds Best

Great app and Great customer service, They are always online ready to help. Thank very much. Highly recommend

Developer reply

November 28, 2020

Thanks for your review Pako. and nice to meet you over zoom yesterday :) I made a screencast for you with some additional recommendations: https://www.loom.com/share/91a48a3007474d719c50f999c66ce161

Shop Linda Hamilton

This app is awesome! I've gotten sales from the extra contact and it's really easy to use! The staff is very helpful and responsive too.

Developer reply

November 9, 2020

Thanks for your review. I know you just started using the app a couple weeks ago, but I made a short video here for some suggestions moving forward https://www.loom.com/share/ebcce457431645a4a140547771e1cac7