Reviews (540)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing customer engagement and boosting sales with features like email notifications, low stock, and price alerts. Its free plan is especially valued by small businesses for its cost-effectiveness, with affordable upgrades available. The app offers extensive customization options for seamless branding integration and supports multi-currency and platforms like Klaviyo. Merchants commend its reliable performance and responsive customer support, noting quick resolution of issues and effective customization assistance.

October 10, 2024

App works mostly great, but the help you get is terrible slow. Can't complain about the price.

bonsaiwonder®
Netherlands
19 days using the app
April 18, 2021

Die App ist eigentlich sehr schön übersichtlich gemacht, hat interessante Features und kann sehr individuell angepasst werden. Leider ist bei mir die Funktion für die geräteübergreifende Anmeldung fehlerhaft und schmeist den Kunden immer wieder zurück auf meinen Startbildschirm. Deaktivieren kann man diese Option leider auch nicht und der Support hat sich bis eben auch noch nicht zurückgemeldet.

LENIYA
Germany
7 months using the app
Revamp replied June 15, 2021

Hello LENIYA,

Thank you for taking the time and leaving a review. We are sorry that you had a difficult time reaching out to our support team. Our support staffs are available around the clock on weekdays via email. Also, we are available to attend to any priority issues over the weekend. Looking forward to assisting you further.

Edited August 22, 2022

Just ok, they fixed the issue as requested. That would be better if they have a chat for communication.

ChinaHobbyLine
Hong Kong SAR
5 months using the app
November 7, 2020

App is good, but when you delete it the icon does not disapear and the support dont answer to mail !

MycardFUT
France
2 months using the app
Revamp replied November 8, 2020

Thank you for the feedback. Kindly, contact us at apps@revampco.com, to get this resolved, would be happy to. Last email from you was on Jun 24th, and we responded to that.

August 13, 2020

Seems very promising, but functionality does not work beyond basic templates and course issues with some themes. We try to report and resolved those issues; however, support did not reply or replyed with a basic "thank you...." emails.

My Dear Kitty
United States
9 days using the app
November 12, 2020

I've had this app installed for a few weeks. For whatever reason the option to add to the menu or header does not work correctly. I have reached out to their support and while they have (eventually) answered, they have not resolved my issue.

Stone Field Shaving Company Ltd.
Canada
6 days using the app
June 30, 2023

Very bad customer service... I contacted their support team to add the icon to my header menu, they did respond to an email, but have never responded since, my issue has not been resolved. Very disappointed.

Mjkone
Hong Kong SAR
3 days using the app
March 23, 2022

After going 19 correspondences and 6 hours on email, there are still errors on the implementation. Not very impressed by the quality of support and not sure if this is an app we'd want to work with.

Good Dog People™
Singapore
About 5 hours using the app