Reviews (541)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for enhancing customer engagement and boosting sales with features like email notifications, low stock, and price alerts. Its free plan is especially valued by small businesses for its cost-effectiveness, with affordable upgrades available. The app offers extensive customization options for seamless branding integration and supports multi-currency and platforms like Klaviyo. Merchants commend its reliable performance and responsive customer support, noting quick resolution of issues and effective customization assistance.
Refine
-
By rating
このアプリは最低なアプリです。
星1もつけたくないです。本当は星０です。
アプリ側に問題あるのにも関わらず開発側はまったく対応してくれません。
何度問い合わせしてもテンプレートのみの返信で対応する気ないです。
本当に最悪です。くそアプリです。
This app is the worst app.
I don't want to give even 1 star. Actually it's 0 stars.
Even though there is a problem on the app side, the developer side does not respond at all.
No matter how many times I contact them, they don't want to respond with just a template reply.
It's really the worst. It's a crap app.
I used this app for quite long time, and I finally found a theme that can support Wishlist without any third party app, however when I delete this app, it didn't remove the code from my theme.
I contacted them to help me remove the code, they asked me what is my code so that they can send me request of access, which they did not send me. other provider are usually send the request straightaway before they even ask the code because it was set anyone can send request.
they don't bother to send request at all. was trying to find any FAQs regarding removing the codes, but there is none!!
so when you decide to get this app, think of long term!
worse service ever!!
now my theme is tucked because of their slow service!!
Thank you for your feedback. We're very sorry for that. We responded to your email request two days ago (Dec 22nd). We always stand behind our products. Please, feel free to respond to our earlier email or contact us at apps@revampco.com for further assistance.
I uninstalled this app and they are continuously charging me monthly fees and told me it was shopifys problem. I DO NOT RECOMMEND!
As explained, we only use Shopify Payments. Which does add the recurring payment automatically to your Shopify monthly charge only if the app is installed.
Moreover, we have no access to refund any amount once the app is uninstalled. That is why we did recommend you to reach out to the Shopify support team for this matter.
Please note the recurring payment was cancelled by you on uninstall on January the 21st
The wishlist is not showing the product photo, the number of items added to it and it's not very custom-made, I mean you can customise some things, but not the essential features, so it will look like an app from another website, not yours.
This is the worst app i ever met
it disappeared after I paid.their service told only i upgrade then it could come back. Can I take money return?
We're sorry you feel that way. Per our prior communications, the app is working fine and you've used all of the quota assigned, and were notified via email to upgrade. Then, as a courtesy, your quota was unlocked to give you a chance to upgrade. We had hoped that you continue to enjoy the app, and invite you to contact us at apps@revampco.com
Worst app ever worst customer service the design is cheap don't download this crap if I could give them -10 I would
Hello,
we are sorry you feel this way, As per our conversation, support working hours were clearly stated in the ticket reply, unfortunately, you did reach out outside of the working hours, and we replied first thing after returning from the weekend.
We do believe in the importance of offering the best service to our customers and pride ourselves on doing so to all our customers. We are sorry you don't feel the same.
We have offered to help apply needed modifications or help remove app-related files. please respond anytime if you want help.
There was an explanation that it can be displayed in the product list, so I installed it, but it is not displayed properly even if I set it according to the manual.
The app itself is fine...and I appreciated the quickness of reply for the support, but its impossible to communicate and share issues and be understood. I asked to have one thing fixed, but in the end this issue was not fixed. Due to my initial request and probably some coding mistakes on the part of their tech..other issues on my homepage arose and caused problems in my theme. Support created unnecessary changes and then were not able to fix them so I had to ask removal of the code. Not sure if it all got removed, but I removed the app and hope it doesn't mess with my theme anymore. Not recommendable. Especially if you have to ask for modifications, as it created more chaos then solution. The developer or the coder working for this app doesn't seem to be experienced with these types of modifications.
I am not satisfied with this app, it advertises no coding required, however it absolutely requires back end coding, and the customer service is not consistent. I would highly suggest going elsewhere for a wishlist app.
Contacted support for hep adding the wishlist icon to my collections view. I got an email back asking me to add their email as a collaborator, which can't be done. They need to send a collaborator request. When I responded and asked them to send the request, they sent me instructions to do it myself which I am not able to do. I'm looking into other alternatives since the app and support don't seem to be effective.