Reviews (108)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this chatbot for boosting customer service efficiency and increasing sales, with some reporting a return on investment up to five times the cost. It's easy to set up and can handle a high volume of inquiries around the clock, allowing staff to focus on other tasks. Merchants appreciate its quick and accurate responses and the strong support from the team, noted for their proactive assistance. This chatbot is valued for enhancing customer satisfaction and improving business operations.

July 8, 2024

Nos encanta Wizybot, Una de mis características favoritas es la capacidad de personalizar los chats con temas y fondos únicos, lo que hace que cada conversación se sienta especial y diferente. Además, las funciones de seguridad y privacidad están a la vanguardia, brindándome la tranquilidad de que mis datos y conversaciones están protegidos.

Lilo Couture - Ropa de Diseño para Niñas
Colombia
About 1 month using the app
May 10, 2024

It has been a smooth experience and so far the support team has been proactive and fast at helping us shape our AI chatbot. Kudos to the team at Wizybot for crafting a well designed app! Highly recommended if you want a virtual team of service representatives tailored for your brand.

Fashion Kazabe
Colombia
About 2 months using the app
July 9, 2024

Nos ha ayudado mucho a aumentar la conversión ya que los clientes no tienen que comunicarse necesariamente con el equipo de servicio al cliente!

MDT - Modelarte
Colombia
11 days using the app
February 5, 2024

I recently started using Wizybot for my Shopify store, and I must say, it has completely transformed my online business experience. This app deserves nothing less than a 5-star rating for its remarkable capabilities and user-friendly interface.
Moreover, the customer service provided by Wizybot is top-notch. A special shoutout to Thomas, whose support has been incredible throughout. His prompt responses, expertise in resolving any issues, and willingness to go above and beyond have been a massive help. Thomas, your dedication and professionalism haven’t gone unnoticed, and I'm genuinely grateful for all your assistance.

Vitafacile shop
Italy
7 months using the app
April 3, 2024

Wizybot it's the perfect solution for customer service, addressing all inquiries, notifying customers about their orders, and comprehending product information seamlessly. Moreover, it operates 24/7, promptly responding to any customer concerns. The Wizibot team is always attentive to any queries one might have.

Nipskin
Colombia
7 months using the app
February 22, 2024

Wizybot, the intelligent sales assistant, is undoubtedly the most powerful tool we have implemented in the Shopify environment to date. We have finally discovered a sales assistant that answers customer queries accurately and professionally on its own - often even better than we could do ourselves. The learning speed of the program is impressive, it is easy to train and has a simple and intuitive user interface.

In order processing, Wizybot demonstrates outstanding performance by responding precisely to customer requests. It is particularly effective when it comes to tracking requests, complaint management, returns processing, product availability, special product features, ingredients, recommendations and discount promotions. It also makes a significant contribution to increasing our sales rate and acts as an extremely useful sales assistant, which noticeably reduces our administrative workload.

We are absolutely delighted with Wizybot and intend to continue using it as our sales assistant and consultant and to develop it further on an ongoing basis.

luterna.de
Germany
4 months using the app
February 21, 2024

We recently added Wizybot to our website and had over $1000 in sales in the first 2 weeks attributed to Wizybot engagements. The staff at Wizybot is accessible and has provided us with excellent support. I was able to integrate Wizybot into our Shopify site in minutes and results speak for themselves. I tried to use other Chatbot apps, but Wizybot is clearly the best one I have found. Thank you Team Wizybot!

leonarditreecare
United States
About 2 months using the app
March 6, 2024

Wizibot is a remarkable chat AI that offers an exceptional conversational experience. With its ability to understand context and respond naturally, Wizibot simplifies online interactions. Its user-friendly interface and efficient technical support make it an indispensable virtual companion for all your online conversations

ULYXA
France
8 months using the app
June 17, 2024

Really impressed with Wizybot, very easy to set up and is freeing up a considerable amount of time for us to focus on other aspects of our business. Our customers receive prompt, accurate responses at any time of the day which has really enhanced their experience and satisfaction.

The Wonky Woolins
Ireland
29 minutes using the app
April 11, 2024

Wizibot has transformed our customer support game! This Shopify app, fuelled by ChatGPT, is an absolute game-changer. The automation of chats and customer communication is seamless and incredibly efficient. The support from the Wizibot team is top-notch, showcasing world-class professionalism and friendliness. Our communication with customers has reached new heights of excellence, thanks to Wizibot. We couldn't be happier with the app and the exceptional support we've received. Without hesitation, we highly recommend Wizibot to anyone looking to elevate their customer support experience.

Valentine Wigs
United Kingdom
About 1 month using the app