Reviews (81)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
September 21, 2023

I have been using wizybot for the last couple of weeks, and it is amazing how it harnesses artificial intelligence to enhance my daily tasks. The app is incredibly user-friendly, and its AI-driven features have noticeably improved my productivity. This app has truly transformed the way I work and interact with customers. It's become an indispensable tool in my daily routine, and I can't wait to see how it continues to evolve with future updates.
Maria Paula - Colombia

La Marelle Co
Colombia
6 days using the app
Wizybot Inc replied December 7, 2023

Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.

March 4, 2024

Excelente aplicación, responde a tiempo y muy claro, aprende facilmente muy recomendado

Compras Online Colombia SAS
Colombia
5 months using the app
July 8, 2024

Funciona muy bien, lo mejor es el servicio de onboarding en la plataforma, y el servicio al cliente personalizado.

Beauty Boost
Colombia
37 minutes using the app
November 23, 2023

Excellent service, Wizybot is amazing! Easy to use!

Room N' Roam
Canada
About 2 months using the app
Wizybot Inc replied December 7, 2023

Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.

August 7, 2023

I regret to share my disappointment with the Wizybot app, as it has failed to function properly despite my attempts. The syncing process remained stuck for three consecutive days, and the customer service's attempts to rectify the issue proved inadequate. Their last response, signed by Thomas, offered assistance but did not address the problem effectively. In light of this, I would advise seeking alternative solutions elsewhere. It is important to consider other options that align better with your needs and expectations, ensuring a seamless experience for your business endeavors.

Canine's World
United States
4 days using the app
Wizybot Inc replied December 7, 2023

We are sorry to hear that your experience with our product was not the best. We tried to contact you in order to help you with these issues. Thanks to your feedback we already implemented what you suggested and we will be more than happy to chat again to see if this is what you were looking for.
We want to build the best solution as possible for you and your feedback is the best way to improve. Thanks so much and it would be great if you can give us a second shot.

February 20, 2024

La experiencia con Wizybot ha sido realmente sorprendente. Tenemos una tienda de más de 300 productos y adicionalmente también vendemos servicios fuera de nuestra tienda en línea. Wizzybot nos ayuda a responder la mayoría de los mensajes de nuestros clientes y además sabe muy bien cuando transferir el cliente a otra área. Estamos ansiosos de conocer la integración con WhatsApp y redes.

El Mero Macho
Colombia
24 days using the app
November 24, 2023

I'm deeply disappointed with this Shopify app and would give it 0 stars if possible. Firstly, the mandatory email registration before usage is cumbersome and leads to a page showing a shop scanning progress, which is confusing and unnecessary. After registration, you're met with a looping video prompting you to install the app.

The real issues begin post-installation. The app doesn't allow any settings adjustments. Every attempt to manage the app redirects to the same incessant installation video, making it impossible to use effectively.

Moreover, the app's functionality is severely limited. During my testing, it continuously recommended only two products, regardless of the variety in the store. It failed to recognize any brands I queried, rendering the app useless for diverse inventory management.

The most bizarre aspect was the sudden language switch from English to Spanish during interactions, which felt utterly unprofessional and misleading. It's clear that this app is not ready for practical use and seems more like a deceptive scheme rather than a helpful tool for Shopify users.

J & J Pet Club
Canada
33 minutes using the app
Wizybot Inc replied December 7, 2023

We are sorry to hear that your experience with our product was not the best. We tried to contact you in order to help you with these issues. Thanks to your feedback we already implemented what you suggested and we will be more than happy to chat again to see if this is what you were looking for.
We want to build the best solution as possible for you and your feedback is the best way to improve. Thanks so much and it would be great if you can give us a second shot.

September 13, 2023

Es una gran alternativa para dar respuesta a tus clientes 24/7! Es rápido y muy efectivo! Además, el equipo de soporte de Wizybot está siempre dispuesto a ayudar y resolver cualquier pregunta o problema que surja.

Aura Bedding
Colombia
13 days using the app
Wizybot Inc replied December 7, 2023

Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.

September 4, 2023

Llevo usando la aplicación por 1 semana y realmente me ha parecido muy buena, la respuesta es natural y toma muy bien las descripciones de los productos y recomienda súper bien al cliente en las políticas de la empresa.
definitivamente es una muy buena aplicación y la seguiré usando y recomendando.

Chili INC
Colombia
7 days using the app
July 17, 2023

I love Wizybot! It's so much easier to deal with customers now. The time in response with the customer is almost immediately. I really recommend anyone who has an online store in Shopify to install it.

Camisetas blancas
United States
3 months using the app
Wizybot Inc replied July 18, 2023

Hey! Thanks for your review. We are happy to see that you like what we are building.