Reviews (369)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for enhancing customer experience by offering gift wrapping options. It integrates seamlessly with store themes and offers customization to fit specific needs. The app is easy to install, performs reliably, and offers different payment tiers for flexibility. Customer support is praised as responsive and efficient, assisting with customization requests. Merchants find it a valuable addition for boosting sales through gift wrapping services.

March 18, 2026

Great app, very easy to use and works smoothly. They were very positive about the changes we wanted to make and helped us right away. The support team, especially Niyati, is also very helpful and responsive.

Figg Brand
Türkiye
13 days using the app
December 15, 2025

I’d like to thank Abhishek, who was my support contact when I had an issue with the app. They took immediate action and helped me resolve the error efficiently.

The app itself is easy to install and use if you follow the instructions, so I’d definitely recommend it.

One area for improvement could be support availability—having someone available 24/7 for chat support would allow for faster responses. I understand Abhishek was likely on a fixed shift, which is why it took some time to reply. Nonetheless, the support I received was excellent. Thanks again, Abhishek!

Amorcito
United States
About 4 years using the app
December 17, 2025

A simple app that has additional options should you need them with different payment tiers for your needs - we're pretty simple and there are still several ways to customize and it works perfectly for our site. We did encounter a small issue, but customer service was very quick and efficient. Rajesh solved our problem to our satisfaction. Very pleased with this app and its service!

BHN
United States
8 months using the app
December 17, 2025

Adding the app is super simple and easy to customize. At one point we discovered an issue and reached out to support and got a response immediately. Rajesh helped to adjust the issue quickly and efficiently. Quality service and a nice little app - all wrapped up together nicely! (Pun intended)

Wild About Harry
United States
8 months using the app
November 24, 2025

I've been using the app for about a year now. It works really well. I just upgraded the plan to add another language to the site and reached out to support with a query. Support by Abhishek was excellent! Quickly helped resolve my minor issue. Fantastic service. Superb app and good support. Can highly recommend this app.

TOYBOX
Cyprus
Almost 4 years using the app
January 20, 2026

Great app! Thank you Priya for the follow up and fast support

One of a Kin
United Arab Emirates
10 months using the app
February 2, 2026

Excellent support by team, special member - ABhishek was super fast and very efficient. Thank you team. Most hassle free app. they take a samll monthly payment, but its 100% worth it for the kind of service and availabliluty they provide. Highly recommend.

MakeMeHero
India
3 months using the app
February 16, 2026

Sono stato seguito da Abhishek e mi sono trovato bene.
Ho usato l’app per aggiungere un packaging particolare per San Valentino e tutto ha funzionato alla perfezione.

Sono pienamente soddisfatto.

TeddyProduzioni
Italy
25 days using the app
November 7, 2025

We’ve been using the Wrapin app for a while now and it’s been fantastic. It’s easy to set up, works smoothly, and has made offering gift wrapping so much simpler for customers. The support team is honestly amazing - they are responsive and helpful. Highly recommend!

Aya Jewels
United Kingdom
12 months using the app
January 21, 2026

Great support, very fast response, thank you

Firetree Chocolate Limited
United Kingdom
Almost 3 years using the app