Reviews (370)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration and professional gift wrapping options, enhancing the customer shopping experience. They praise its ease of installation, user-friendly interface, and customization options that align with their store's theme. The app is noted for its reliability across various online store setups, and the support team is commended for their responsiveness and effectiveness in resolving issues.

December 15, 2025

I’d like to thank Abhishek, who was my support contact when I had an issue with the app. They took immediate action and helped me resolve the error efficiently.

The app itself is easy to install and use if you follow the instructions, so I’d definitely recommend it.

One area for improvement could be support availability—having someone available 24/7 for chat support would allow for faster responses. I understand Abhishek was likely on a fixed shift, which is why it took some time to reply. Nonetheless, the support I received was excellent. Thanks again, Abhishek!

Amorcito
United States
About 4 years using the app
November 24, 2025

I've been using the app for about a year now. It works really well. I just upgraded the plan to add another language to the site and reached out to support with a query. Support by Abhishek was excellent! Quickly helped resolve my minor issue. Fantastic service. Superb app and good support. Can highly recommend this app.

TOYBOX
Cyprus
Almost 4 years using the app
December 17, 2025

A simple app that has additional options should you need them with different payment tiers for your needs - we're pretty simple and there are still several ways to customize and it works perfectly for our site. We did encounter a small issue, but customer service was very quick and efficient. Rajesh solved our problem to our satisfaction. Very pleased with this app and its service!

BHN
United States
8 months using the app
December 17, 2025

Adding the app is super simple and easy to customize. At one point we discovered an issue and reached out to support and got a response immediately. Rajesh helped to adjust the issue quickly and efficiently. Quality service and a nice little app - all wrapped up together nicely! (Pun intended)

Wild About Harry
United States
8 months using the app
October 15, 2025

The Wrapin is amazing but whats even better is the support team, they are beyond awesome and helpful, they helped me adapt the app to the look and feel of my website to the minutest detail. Thanks to Abhishek

The Dark Realm Candles
Pakistan
Almost 3 years using the app
November 7, 2025

We’ve been using the Wrapin app for a while now and it’s been fantastic. It’s easy to set up, works smoothly, and has made offering gift wrapping so much simpler for customers. The support team is honestly amazing - they are responsive and helpful. Highly recommend!

Aya Jewels
United Kingdom
12 months using the app
November 17, 2025

This was our first time using the app, and we encountered a minor issue with adding the gift-wrapping option on the product and cart pages. However, Abhishek was extremely helpful and patient in providing support. He guided me effectively and assisted in setting up the pages exactly as I wanted them for our customers

Omron Brand Shop
Philippines
10 days using the app
October 28, 2025

Great app! Needing to contact their support team is rare, but incredible and timely support if you ever do. We love it! Thanks, Abhishek!

The Bourbon Concierge
United States
About 4 years using the app
September 25, 2025

Thanks for the great support of Abhishek in setup up the app.

Only thing I would ask is a customizable design of the app integration at cart level. Be able to change box and buttons style, etc.

Images D'Orient
France
About 2 months using the app
December 11, 2025

Great app. They also customize things for you when you need it. Very efficient. Thanks to Abhishek from support!

Sklep niejebajka.pl
Poland
About 2 months using the app