Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with store themes and replacement of variants for gift wrap options. It's noted for its user-friendly design, offering multiple gift wrap options at checkout, enhancing customer experience and potentially boosting cart value. The support team is praised for their swift response, efficient problem-solving, and assistance with customization. The app is favored for its simplicity, aesthetic appeal, and superior customer service.

December 30, 2021

Excellent online service, excellent app, works nice. The help 24/7 i'm lovin it all the way, hope rise to heaven

Monbeau
Mexico
12 months using the app
October 18, 2022

This app is really easy to install and understand to use! Adding the option to gift wrap it with a note becomes very easy. I contacted support to change the Gift Note size via CSS and in another 10' the app was ready to use like it was designed for my store!

de Vil Perfume
Greece
12 months using the app
November 28, 2022

We decided to start using Wrapin App and it works beautifully, the customer service were very responsive and helped us install it. We recommend this app !

LOLA JAMES HARPER
France
11 months using the app
December 10, 2021

The cleanest way to have 1 or more gift options, by far. Upselling gift wrapping levels is great and nobodys done it on an app nicely until Wrapin. Our theme is very complicated and Mady was able to get it installed right within a few hours. Impressive. Looking forward to more apps from this team for sure

Flask
United States
11 months using the app
October 5, 2021

Very good support. I had the few issues after I changed the theme of my shop but they were resolved quickly by the app support.

Beesybox
United Kingdom
11 months using the app
May 6, 2022

this app is super seamless, low cost and works perfectly, the support team are beyond amazing! I worked with several of the team but Richa inparticular was super helpful and went over and above to advise me on some other areas of my store which i was having trouble with. Thank you Wrapin team!

wylde flower workshop
United States
11 months using the app
October 18, 2021

We became a really great support on the custom, tricky implementation of this app, thanks a lot guys! :)

myjoy
Switzerland
11 months using the app
November 27, 2021

Great App, does the job. Very helpful customer service. I will highly recommend. Just love the App .

Hamper UK
United Kingdom
11 months using the app
October 4, 2021

Wonderful app! Easy to customize. Excellent customer service. Used to use Gift Wrap and find this app much better!

LOHN
Canada
11 months using the app
Edited April 1, 2022

Easy to implement ahead of a busy Holiday 2021 season! It's fast and easy, and their customer service was super helpful. Coming back here after holiday to share that the app is still super helpful. It was very easy to get in touch with them after we changed website themes. Thankfully, they were able to get it up and running within a day,

Esker
United States
11 months using the app