Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with store themes and replacement of variants for gift wrap options. It's noted for its user-friendly design, offering multiple gift wrap options at checkout, enhancing customer experience and potentially boosting cart value. The support team is praised for their swift response, efficient problem-solving, and assistance with customization. The app is favored for its simplicity, aesthetic appeal, and superior customer service.

February 25, 2021

I've only just downloaded this app but so far great customer service with getting the installation right for my model. I didn't want all products to have gift wrap available and Mady quickly created a 'no gift wrap' tag, that I can easily add into any product descriptions that I don't want included. No complicated coding necessary - phew! Thanks Mady!

Dress For Dinner
United Kingdom
41 minutes using the app
December 28, 2022

This app is great and does just what we need it to do. Mady in the team was super helpful in getting it set up for us as well.

Orelia London
United Kingdom
39 minutes using the app
April 13, 2022

So far it sits in well with my theme (Sense) and is relatively easy to use. I had a bit of trouble with installing on my own but Mady was very helpful and friendly.

Lusid
Australia
About 19 hours using the app
August 27, 2021

Great app & great assistance during set up!
Mady made it super quick and easy for me, I am thrilled to now have this option.

Mill & Goat
Australia
37 minutes using the app
Edited September 29, 2021

It was super easy app to use. I used it Personalised Message with Greeting Card add on and it's perfect

Her Spirit Framed
Australia
37 minutes using the app
September 4, 2021

Great service! I was having trouble adding the code to my cart and Prezen Tech responded immediately and added the code for me and waiting until I was happy with how it was showing up in my cart.

House of Handmade Collective Pty Ltd
Australia
36 minutes using the app
April 14, 2021

This app is just what I was looking for! Vert simple. Mady was extremely helpful in getting the app set up and add a tag to items that I wanted to use with gift options.

Twin Saints Leather
United States
36 minutes using the app
October 7, 2020

excelent client service they fixed all of my concerns and helped me configure everything i highly reccommed it

Annstone Jewelry
Mexico
35 minutes using the app
August 16, 2021

Super nice customer service and app. Recommend it highly to everyone looking to add giftwrap to their store

Piccoli & Co
Sweden
34 minutes using the app
March 3, 2022

WHAT AN AMAZING SUPPORT ??? Really I'm so happy with your prompt support and the app itself is very nice and easy to use, I highly recommend this app.

MYHOLDAL
Lebanon
34 minutes using the app