Reviews (465)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its straightforward gift wrap options at checkout, noting its ability to streamline the gift wrapping process without needing variants, thus enhancing store aesthetics and simplifying order fulfillment. It integrates seamlessly with various store themes and is easy to install and use. The app is stable and reliable, meeting the needs of stores offering gift wrapping services. The support team is also praised for their responsiveness and effectiveness in customization and troubleshooting.

Edited September 29, 2021

It was super easy app to use. I used it Personalised Message with Greeting Card add on and it's perfect

Her Spirit Framed
Australia
37 minutes using the app
September 4, 2021

Great service! I was having trouble adding the code to my cart and Prezen Tech responded immediately and added the code for me and waiting until I was happy with how it was showing up in my cart.

House of Handmade Collective Pty Ltd
Australia
36 minutes using the app
April 14, 2021

This app is just what I was looking for! Vert simple. Mady was extremely helpful in getting the app set up and add a tag to items that I wanted to use with gift options.

Twin Saints Leather
United States
36 minutes using the app
August 16, 2021

Super nice customer service and app. Recommend it highly to everyone looking to add giftwrap to their store

Piccoli & Co
Sweden
34 minutes using the app
March 3, 2022

WHAT AN AMAZING SUPPORT ??? Really I'm so happy with your prompt support and the app itself is very nice and easy to use, I highly recommend this app.

MYHOLDAL
Lebanon
34 minutes using the app
May 20, 2022

Muy buen plugin. No sabía como instalarlo pero responden muy rápido al chat y te lo configuran en un momento.

Teloputodije
Spain
32 minutes using the app
April 26, 2022

The app is inexpensive and the developer is responsive. However, this app requires a lot of manual configuration and pasting in codes and tags, something that was not made clear in the app's description and does not scale for larger stores. There is no ability to apply features to entire collections, or exclude by collection. The online help resources are very limited.

EasyGenie
United States
About 17 hours using the app
October 23, 2020

installed this app, and as we're not very techy, we reached out to support for help and straight away we received help and all is working brilliantly! we love it, very prompt support service, which is always a plus with any app!

Bejeweled At Soul
United Kingdom
29 minutes using the app
May 4, 2021

Fantastic service for help with setting up this app - we are yet to have customers use it as it has only been installed today - but it looks simple and effective! Perfect and would highly recommend.

Reeves & Reeves
United Kingdom
26 minutes using the app
June 29, 2021

very good app and assistance staff, it works fine and does what i need to do.
Congratulations for the tempestive assistance

LucasToys
Italy
25 minutes using the app