Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration between Shopify and Xero, effectively handling high volumes of transactions and complex setups. It's especially beneficial for Australian businesses due to its proficient management of tax rates. The customer service is commended for its quick response and professionalism. The app's versatility is noted, with capabilities to manage multiple Shopify stores, B2B invoicing, and diverse tax rates. It also resolves VAT and OSS issues for EU businesses, and manages Shopify payouts and foreign currency PayPal balances. It's seen as a comprehensive solution for businesses with varied needs and international operations.

May 4, 2020

Exactly what I was looking for. Saves me hours of work. Some kinks needed to be worked out in the beginning, but customer support was very helpful.

Nordic Catch
United States
20 days using the app
November 16, 2020

Excellent customer service!!!! Very prompt to reply and help you get set up. Would definitely recommend, and comes at a good price point too.

nisa
New Zealand
19 days using the app
August 7, 2020

After lengthy research, I have landed on this app to integrate Xero with my Shopify as I have found it was the best value for money. Super easy to set up and after I had one small issue, support was fast, efficient and helpful. Highly recommend it!

BeautyTables
United Kingdom
18 days using the app
August 11, 2022

App is reliably translating data across, and developers have been incredibly helpful with advanced setup options.

ProBrands Clothing
New Zealand
18 days using the app
April 30, 2020

Since changing to this integration all the orders are now actually in Xero. I checked one order and it only took 8 mins for an order with over 20 items to sync across to Xero. Support team has been excellent and my queries have been answered very quickly and more importantly accurately. Very impressed with this integration - the time and frustration it has saved has been of enormous help.

SensoryMatters
Australia
18 days using the app
May 18, 2022

This is an excellent app with fast, friendly support. We recently moved our back-office system over to Xero and were looking for a way to import orders automatically from our 3 Shopify stores. This app does that as well as importing the associated customer payments and Shopify payouts. We had a couple of small queries during setup, although it has to be said that setup is very simple and these queries were due to our own particular operational requirements rather than any issue with the app. Parex Support were very quick and efficient in addressing these for us. All in all a great app that continues to work very well since we installed it.

The Shredder Warehouse
United Kingdom
16 days using the app
September 22, 2019

Some configuration / set-up questions and issues, but the support was very responsive and helpful, with all queries resolved within 24 hours.

Eco Yoga Store
New Zealand
16 days using the app
August 13, 2021

I used this app to sync information from Shopify to Xero, the customer service team is awesome, highly recommend it.

Reliable Screen Supply
Australia
15 days using the app
Edited July 13, 2021

Really good app but the popup telling me to review them is super annoying. No one likes popups, but I still think Bridge is great.

Jack's Coffee
New Zealand
About 1 year using the app
July 29, 2022

I have been extremely impressed by the support provided by Parex Bridge - they have responded to my queries and requests very promptly, even introducing a new feature within a matter of days at my request! Would highly recommend.

Green Gate Bio Packaging
United Kingdom
14 days using the app