XERO SYNC by BOLD

Really useful app. Saves a lot of time with our admin. One thing that would be really useful would be to map certain products to certain accounts in Xero, if the app had that feature it would be a definite 5*! The support has always been quick to respond and knowledgeable in my experience.

Support team (Hamza) are very helpful and was able to address my issue quickly .............................

We moved our three MELANOBOOST stores from MYOB to Xero and couldn't be happier. It integrates perfectly and has resulted in much higher efficiency.

The reason I have given 4 stars instead of 5 is simply because our brand runs 3 stores and we can't sync them all into the one Xero account at the same time. They have to be synced manually every day. I'm told the developers are working on this so hopefully there's a solution soon!

Thanks team!

Bold customer support is excellent. Any issue I've ever had has been swiftly dealt with. If I ever have a query, Gursharandeep contacts me immediately. It is a very customer-centric approach, which as a store owner myself, I really appreciate the effort it takes. Very happy with all of these apps

Was tricky to set up BUT the BOLD support team were absolutely fantastic at helping me! Now all integrating and saving me so much time

Needed support for product syncing. Chat support with Rushi and Sam was quick and easy. Thank you.

Hamza is a jewel! He stuck with us until we were satisfied and dug deeply into our problem and it’s source. The app itself needs some work but is generally reliable — it does most of what we expect.

It used to work fine and then about 3 weeks ago the Xero app failed to synch properly with Shopify so that when I ticked the "Show Spent Items" checkbox to find and select matching transactions, the Shopify fees wouldn't show up.
This means I could not reconcile my accounts.
My bookkeeper had to do this manually three times.
I have upgraded this review from 2-star to 4-star because they fixed it once I complained here, after being unable to contact support via their app, very quickly, so all is good again.

It's a very basic app - does a very basic sync between Shopify and Bold. The support has been great, Hamza was informative and sorted our issue out.

Thanks Hamza for sorting out incorrect tax rates. Good service thanks
Now helping me with other issues of incorrect sku being transferred