Redo Free Returns & Exchanges

Redo Free Returns & Exchanges

Price: Free
Rating (4.8)
Reviews

Highlights

Popular with businesses like yours
  • Based in United States

About this app

Launched

May 25, 2020

Languages

English

Works with

Checkout, gorgias, shiphero, status, rise.ai

Automate returns. Retain revenue with incentivized store credit/exchanges. Create happy customers.

Upgrade to Redo and transform your post-purchase experience without the cost. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with free return coverage, enhancing trust and checkout rates. Born from a Shopify+ Merchant, it's now available for all, offering innovative features flexible to your needs. Join the future of post-purchase experience.

Upgrade to Redo and transform your post-purchase experience without the cost. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with free return coverage, enhancing trust and checkout rates. Born from a Shopify+ Merchant, it's now available for all, offering innovative features flexible to your needs. Join the future of post-purchase experience. more
  • Automate returns for your customers and customer support team.
  • Cut return shipping label costs through our innovative model.
  • Retain revenue through incentivized exchanges and store credit.
  • Create upsells by allowing customers to shop again in the return flow.
  • No contracts. We're aligned to your business in every way.

76 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
May 3, 2024

Redo has changed our post purchase processes for the better. We were with Loop Returns for 3 years, but their system was complex and expensive and required a 12 month contract. Redo is better, no contract, and we have a far better customer experience.

Redo now handles all of our returns, exchanges, warranties, shipping claims in one platform, rather than split between Returns platform, and claims platform, and customer service platform for warranties. With Redo, our customers issues get resolves twice as fast.

The Redo Team was super helpful with implementation. Highly recommend the app.

Made By Mary
United States
6 months using the app
April 2, 2024

These guys get it, they're the In n Out, the Costco, the Nordstrom, the Chick-Fil-A - whatever you want to call it - of e-commerce. Nobody does it better & nobody has better customer service. I had a cart issue 1 month in and they pulled their own product off my site and fixed the issue before reinstalling it. Most brands hide problems, but they were honest and helped me up-level - all while being incredibly responsive. Then, 6 months in I had a question on how to optimize a feature, their Director of Sales Jake Norton took the time to personally help me get the answer I needed. Redo takes care of their customers and that's something I've gotta have when my brand is growing 5x YoY. The product is cutting costs for us and driving more revenue & conversions as well. Give me a call if you're debating.

Fire Science Nutrition
United States
3 months using the app
February 13, 2024

We started with re:do back in September and we couldn't be more happy with their app and services! They have helped create a better return, exchange, and now claim process for our customers. The communication and level of service they provide us is outstanding. They welcome new ideas and implement change quickly! They are constantly looking for ways to innovate and improve their app which I have been loving all the newly added features they have come out with. I highly recommend them for your company!

StairSlide
United States
5 months using the app
February 28, 2024

Redo has been a game changer and a huge time saver for me as a small business owner. Easy setup and the Redo team has been great to work with. Not only did redo simplify things on my end, it added value and reassurance from the customer’s perspective as well. Stop manually coordinating returns and get Redo.

DRMN BG™
United States
2 months using the app
February 14, 2024

With Redo's seamless integration and the amazing platform features they offer, we have been able to customize a super user friendly return journey for our wonderful customers and our Return Department. Not to mention the customer service is out of this world! They are always ready and willing to help! We have had a great experience with using Redo for our return portal needs.

TigerFriday
United States
4 months using the app

About this app

Launched

May 25, 2020

Languages

English

Works with

Checkout, gorgias, shiphero, status, rise.ai

Built by Redo Tech, Inc

About Redo Tech, Inc

4.8 average rating

4 years building apps for the Shopify App Store

1064 S North County Blvd, STE 390, PLEASANT GROVE, UT, 84062, US

Support

Send a message

hello@getredo.com

More apps like this

4.9 out of 5 stars 448 total reviews Free plan available
Auto-manage returns and exchanges, return labels&return policy
Built for Shopify
4.7 out of 5 stars 2297 total reviews Free plan available
Return label, store credit, exchanges, return policy, refunds
5.0 out of 5 stars 620 total reviews Free plan available
Make revenue through returns, send automated labels & refund

Want to add an app?

Try Shopify free for 3 days