Redo
- Pricing
-
Free plan available
- Popular with stores like yours
- Based in United States
- Rating
- 5.0 (444)
- Developer
- Redo Tech, Inc
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Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout
Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.
- Increase profit at each touchpoint of the buyer journey.
- Increase exchange rates and decrease return rates with AI personalization
- AI-first customer service in one unified inbox. Both for desktop and mobile app.
- A full email and sms platform with shoppable email and AI persona targeting
- Increase conversion rates in your checkout flow with AI-driven A/B testing
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Shopify POS
- Shopify Flow
- NetSuite
- CommentSold
- Shop Mini
- Klaviyo
- Gorgias
- Yotpo
Categories
Return options
Channels
Pricing
Returns and OMS
Free
Features
- Returns and claims portal
- AI exchange agent for +17% exchange rate
- Variant-level returns analytics
- Monthly AI returns analysis report
- Full customizable return flow
- Auto batching orders for faster shipping
- Auto merge orders to reduce errors
- Immediate order and shipping sync
Checkout Optimizer
$10 / month
$0.50 per order for checkout optimization and $0.06 for order upsell
Features
- A/B test checkout experiences
- Show tailored offers based on web intent
- Increase conversion rate 14%
Email and SMS
$10 / month
$2.00 per 1,000 sends on email and starting at $0.016 per send for SMS
Features
- Cross-sell from order tracking emails
- Shoppable emails
Support and AI
$10 / month
$0.20 per ticket and $0.85 per AI resolution
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (444)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support and seamless Shopify integration. It effectively manages returns and exchanges, with a support team that quickly resolves complex issues. The app enhances operations with features like marketing tools and post-purchase upsells, and offers customization options to meet specific business needs. Its scalability and positive impact on growth make it ideal for small and growing businesses.
You know when you've had a bunch of subpar programs smashed together that worked, but needed constant attention and chunks of tape, bubble gum and weird paste to stay working?
I'm happy to say, that isn't Redo. They have made our operations so much better and I'm grateful. Their entire team is an example of customer service done right, and their products are slick, constantly growing and improving.
Nothing but glowing things to say from us!
We've been using redo for a little over 2 years. Love the user-friendly front and back end for both our team and our customers. Cade was amazing when I needed some assistance with an international return. Problem was solved and we're back to regular business :)
This app has been very helpful for managing our returns. Just had an issue and I was very impressed with how customer service worked towards a thoughtful and expedient resolution. Cade was a huge help in this process!
Support
App support provided by Redo Tech, Inc.
Resources
Developer
Launched
May 25, 2020
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