Redo
- Pricing
-
Free to install. Additional charges may apply.
- Highlights
- Popular with businesses in United States
- Works with the latest themes
- Rating
- 4.6 (92)
- Developer
- Redo Tech, Inc
Featured images gallery
Elevate your shopper experience with premium support, returns, order tracking & package protection.
Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking. Manage your claim process and increase revenue through package protection.
- Elevate your checkout experience with Redo return coverage.
- Reduce refunded revenue and take complete control of your return experience.
- AI customer service in one unified inbox. Both for desktop and mobile app.
- Let customers serve themselves with self-service chat workflows & order actions.
- Turn your order tracking emails into an upsell driving branded experience.
- Highlights
- Popular with businesses in United States
- Works with the latest themes
Languages
English
Works with
- Checkout
- Shopify POS
- Tapcart
- Rise.ai
- NetSuite
- CommentSold
- Shop Mini
Categories
Return options
Pricing
Free
Free
Paid labels
Free to install
Pay for return labels, instead of charging customers
All charges are billed in USD.
Reviews (92)
Wow, where to begin? Redo started for us as a return platform. We were previously with Loop. We saved hundreds of dollars a month with that switch. Great! But it doesn't stop there. We were with Gorgias; Redo has a similar platform, which is good enough for us. SAVED MORE MONEY! Now, we are looking at other money-saving opportunities, such as changing from Klaviyo, which everyone knows is ridiculously expensive. They provide excellent IN THE USA, actual person in Google Meet customer service. Every obstacle we have seems to be overcome by their hardworking team. I am lucky enough to have Justin and Austin on my team. Way to go, Redo.
When I first downloaded this app, I had no clue what I was looking at. I sat there thinking, “What is this even supposed to do?” Then came the demo. Next thing I know, I’m deleting six other apps, because this one sorta does everything.
But here’s where it gets really good. We casually threw a question their way—“Hey Brayden, any chance we can use it to handle a pretty specific feature we needed for our store?” Fully expecting the usual, “Sorry, that’s not possible.” Instead, they scheduled a meeting. The next day. And they accommodated the feature. Like, for real.
Ironically, REDO is the actual 2.0 of our store.
Honestly, I’m still in awe.
Massive shoutout to their team: Jackson, Brayden, Paxton, Austin, and Aaron. These guys—absolute rockstars.
My advice is simple: Download, request a demo—you’ll thank me later.
Incredible experience all around. Redo has developed an impressive platform but it is the people that have wowed us. We are looking forward to developing new solutions to improve customer experience together.
Redo is exactly what we've been searching for. A one-stop-shop for all customer service needs from order tracking to returns. Amazing support! Bethany & Susannah helped us get setup and answered any questions we had. A HUGE addition to our store and we're forever grateful.
Warning! This app will break accessiBe which is a crucial app for staying ADA complaint. I found out that if I turn off the app switch in the website settings it fixes the issue and Redo still works fine, so I'm not sure why it's needed.
Other than that, Redo has been amazing and it has even increased our sales.
Support
App support provided by Redo Tech, Inc.
Resources
Developer
Launched
May 25, 2020
Featured in
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