Redo
- Pricing
-
Free plan available
- Popular with stores like yours
- Based in United States
- Rating
- 5.0 (430)
- Developer
- Redo Tech, Inc
Featured images gallery
Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout
Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.
- Increase profit at each touchpoint of the buyer journey.
- Increase exchange rates and decrease return rates with AI personalization
- AI-first customer service in one unified inbox. Both for desktop and mobile app.
- A full email and sms platform with shoppable email and AI persona targeting
- Increase conversion rates in your checkout flow with AI-driven A/B testing
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Shopify POS
- Shopify Flow
- NetSuite
- CommentSold
- Shop Mini
- Klaviyo
- Gorgias
- Yotpo
Categories
Return options
Channels
Pricing
Returns and OMS
Free
- Returns and claims portal
- AI exchange agent for +17% exchange rate
- Variant-level returns analytics
- Monthly AI returns analysis report
- Full customizable return flow
- Auto batching orders for faster shipping
- Auto merge orders to reduce errors
- Immediate order and shipping sync
Checkout Optimizer
$10 / month
$0.50 per order for checkout optimization and $0.06 for order upsell
- A/B test checkout experiences
- Show tailored offers based on web intent
- Increase conversion rate 14%
Email and SMS
$10 / month
$2.00 per 1,000 sends on email and starting at $0.016 per send for SMS
- Cross-sell from order tracking emails
- Shoppable emails
Support and AI
$10 / month
$0.20 per ticket and $0.85 per AI resolution
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (430)
We've been using redo for a little over 2 years. Love the user-friendly front and back end for both our team and our customers. Cade was amazing when I needed some assistance with an international return. Problem was solved and we're back to regular business :)
So much more than a Returns platform. If only more apps were this good!! From the day we met with the REDO team about what they were building to today, 2 years later- every team member has acted like the owner of the company. They care so much and answer inquiries faster than any other app/ platform we work with. They have the easiest and most rewarding return systems and now OMS, Order Tracker, Automated flows, the list goes on. They are 100% here to help us grow and simplify our daily operations. Highly highly recommend them.
We’ve been using Redo for a long time now, and it has become one of the most valuable partners in our entire tech stack! What started as a solution for returns and exchanges has grown into so much more. Redo now helps us with order fulfillment, cart optimization, post-purchase upsells, A/B testing and overall checkout strategy...plus more. Every single piece has made a measurable impact on both our customer experience and our revenue!
Their returns and exchange portal is seamless for our customers and has cut down so much of the back-and-forth with support. Fulfillment is smoother, faster, and more accurate. And the Checkout Optimization team (shoutout to Grant!) has been incredible. They’re proactive, they explain things in plain language, and they consistently bring ideas that actually help.
We love the way their post-purchase upsells integrate so naturally into our flow. It truly feels like bonus revenue without interrupting the customer journey. The A/B testing tools are easy to use and have helped us make data-backed decisions instead of guessing. The ongoing optimization support is unmatched.
Redo just gets ecommerce. They’re responsive, thoughtful, always improving and honestly feel like an extension of our own team. If you’re looking for a partner that elevates both your backend efficiency and your on-site conversion strategy, Redo is it!
Support
App support provided by Redo Tech, Inc.
Resources
Developer
Launched
May 25, 2020
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