Redo
- Pricing
-
Price: Free
- Highlights
- Popular with businesses in United States
- Works with the latest themes
- Rating
- 4.8 (88)
- Developer
- Redo Tech, Inc
Featured images gallery
Elevate your shopper experience with premium support, returns, order tracking & package protection.
Upgrade to Redo and transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking. Manage your claim process and increase revenue through package protection.
- Elevate your checkout experience with Redo return coverage.
- Reduce refunded revenue and take complete control of your return experience.
- AI customer service in one unified inbox. Both for desktop and mobile app.
- Let customers serve themselves with self-service chat workflows & order actions.
- Turn your order tracking emails into an upsell driving branded experience.
- Highlights
- Popular with businesses in United States
- Works with the latest themes
Languages
English
Works with
Checkout, Shopify POS, gorgias, shiphero, status, rise.ai, netsuite, attentiveCategories
Return options
Return management
Channels
Workflow automation
Reviews (88)
I love Redo. The automation is outstanding. Most recently the statistical information has become more robust. They are possibly the best tech team I have ever worked with. They are always open to crazy stuff I send their way. Redo has transformed the way we handle our returns and shipping claims. They are simply first class!
-Julie
Just Ingredients
We implemented the app several months back and have noticed a reduction in exchanges and more satisfied customers completing the entire exchange online. We no longer do manual support for exchanges. Re:do is very responsive to any issue we have. Good people at Re:do, we pay the cost for our customers. Best of all now they now support UPS labels, we as have issues with USPS in our area.
Redo is the best solution we've found for managing returns and damaged packages. The app’s automation makes everything so easy and efficient. Our customers love how simple it is to return items using the Redo widget on our site.
Huge thanks to Jett and Quintin for their outstanding support and seamless integration. Since using Redo, we've seen a noticeable improvement in customer satisfaction. Couldn't be happier with this app!
Really good app and they're always adding new features. Great support team that will help you within minutes. Well formatted easy to use but highly customizable for your use and if you have anything your worried about they are almost always willing to add custom features for you.
Warning! This app will break accessiBe which is a crucial app for staying ADA complaint. I found out that if I turn off the app switch in the website settings it fixes the issue and Redo still works fine, so I'm not sure why it's needed.
Other than that, Redo has been amazing and it has even increased our sales.
Support
Redo Tech, Inc can answer any questions you have about Redo.
Developer
Resources
Launched
May 25, 2020
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