Reviews (88)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
January 11, 2024

Their service is great. and Product for sure. It has taken off lots of time from my hand having the customer be able to exchange and get store credit on their own.
Tyler and Max have been a great help.
The app to go with!

Daisy Gift Box
United States
About 15 hours using the app
February 15, 2024

We have been looking years to implement a return and exchange App and this App have delivered what they promised. EXCELLENT Custommer Service and the guys are lovely.

PERFUME BOUTIQUE
United States
3 days using the app
January 23, 2023

I love this app! Working with Chris to help me get set up was so easy. I used to have Loop and I can't believe I was paying so much when Redo is free! This app is pure gold. I haven't had any issues so far.

Vulnerability is Cool
United States
Over 1 year using the app
September 26, 2023

Natalie was very helpful in assisting our customer with getting her return label. Quick response and very pleasant.

Abela Story + Co
United States
Over 1 year using the app
September 27, 2023

GAME CHANGER ALERT! Seriously, this is hands down the greatest returns solution out there. Live Chat support is quick, fast, and knowledgeable, and new features are coming out faster than literally any other app we work with, and we work with A LOT. Ian, Hannu and the rest of the team are an absolute pleasure to work with. This app alone will save us $3,000 a year and that's just on the cost of have a return app. These guys also cover the cost of return shipping labels. Returning motorcycle boots is not cheap, and this company COVERS THAT COST. It's a no brainer. I'll be adding this as the return solution for all of our sites moving forward. 10/10 recommend.

Hot Leathers
United States
About 1 year using the app
October 11, 2023

So far so good with this app. Max made the setup process so quick and easy and Chris was very helpful in setting up the next steps for me. It's too soon to tell how it has affected my business but I'm only expecting positive growth.

Eb and Flo
United States
11 months using the app
April 19, 2023

What an app experience, for my customers & for me the website/business owner. The onboarding customer service provided by Ian & Hannu was exceptional! I sure wish all apps would do this phone/video support. I have connected this app to both of my stores! My candle biz & Freshie biz are better for being able to offer this app’s features to my customer. And I’m way less stressed having been shown how to use the app to its full potential. Download it now! - Juanita

Fortune Freshies | The Freshie Box
United States
11 months using the app
Edited June 27, 2024

Re:do is great! Their customer service is top notch. Thank you guys for all you have done for us, its a pleasure working with you.

Pchee Bum

Pcheebum
United States
11 months using the app
September 25, 2023

Can't say enough about how much Re:do has improved our customer's experience and saved our team time! Not only is the App amazing, but Hannu has been nothing less than exceptional any and every time we have needed something answered!
Re:do is changing the way we are able to serve our customers and with Hannu there's so much support and confidence standing behind us!

MOCO Boutique
United States
10 months using the app
October 5, 2023

Re:do has been so awesome, Natalie has been so helpful whenever there are issues! Her and the other members of the team are so fast to respond and very positive.

SolelyJane
United States
10 months using the app