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We started with ReDo in the middle of Q4 and it has been a game changer for us! Such a simpler process for customers and for our shop manager. Onboarding was simple, we always have a way to contact support when we have questions, and we are 100% thrilled with how this app has improved our shop!
Re:do is a fantastic platform that has helped us serve our customers during the return/exchange process. It is very user-friendly, and the level of service that we have received is AMAZING! These guys set the bar at the highest level to ensure their customers are happy. We are very grateful for their help. Highly, highly recommended for any online retailer.
Aside from saving us the expense, the support from the team has been impeccable post transition from our previous returns platform. Hats off to Natalie who has patiently assisted us through the transition and fielded our qeuries on how the platform worked.
Re:do has been one of the best apps/services we have ever added to our website! It makes the return process a breeze for our customers and for us. Their staff is amazing to work with and the onboarding process was the easiest I have ever experienced. If you have an e-commerce store, you have to have re:do!
Re:do has offered a great return and exchange system for my customers! I needed some help setting it up on my website and Max came to save the day! He was super nice, knowledgeable and made sure I understood everything before moving to the next step. I highly recommend Re:do if you’re looking to add a return and exchange app to your website!
So far so good, Max has been supportive and helpful as needed. Its been a seamless transition and our customers seem happy as well. thank you!
The Re:do team stopped by our offices and were so pleasant to chat with. After hearing how the emphasis of the platform is to encourage exchanges & store credits and help keep revenue in the business, we quickly booked a call and started onboarding. The process was so super easy and every step of the way was met with excellent communication, even when we maybe had the same question more than once ...
Re:do has streamlined our return process in a very sophisticated way. It has improved our staff's workload as well as our customer experience. Max has helped us navigate some specific requests related to our company and is always very quick to respond. We've really enjoyed working with the Re:do team so far!
I met with Max and chatted with Natalie and it was such an amazing experience! They answered all of my questions about Redo and helped me to understand the platform better!
Would highly recommend!
Re:do has been amazing and a no brainer for us! So glad we have them on our Shopify store! Plus they have been so amazing with any questions or concerns we have and are very thorough! Highly recommend them, you won't regret it!!