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Re:do has been amazing and a no brainer for us! So glad we have them on our Shopify store! Plus they have been so amazing with any questions or concerns we have and are very thorough! Highly recommend them, you won't regret it!!
We have been so thrilled with re:do! There have been some learning curves/tech glitches but support is always on it so quickly. Processing returns is SO much quicker, saving me time and money. My customers are also happier because they have access to great postage rates, much better than sending them to the P.O.! Highly recommend!!
The app is very user friendly and customer service has a great response time. Shout out to Max, who is very patient and does a nice job of walking you through the setup process and answering any and all questions along the way.
Re:do is an app I would highly recommend! The team (specifically Hannu) was great to work with and is so helpful! Re:do makes returns and exchanges seamless for our customers and it is such a quick and easy experience!
We are delighted to express our sincere appreciation for the outstanding partnership that Re-do has brought to the table. The collaboration with Re-do has proven to be transformative for our business, providing an efficient and seamless solution for managing returns and exchanges. The innovative software offered by Re-do has not only streamlined our processes but has also significantly enhanced our customer satisfaction. The user-friendly interface, simple process, coupled with robust features, has made the handling of returns a smooth and hassle-free experience. Re-do's commitment to excellence and responsiveness has been evident at every step of our collaboration; Max and Gabe have been wonderful partners as we've set up Re-do on our online store.
GAME CHANGER!!! We have been using Re:do for about 3 weeks now and it is amazing the difference it makes. It makes our whole return/exchange process so much smoother and cuts down on return processing time. Very user friendly for us and our customers. Dustin was great to work with and made the setup go smoothly. Max has been awesome to work with and is great to quickly respond to all of our questions and help us solve any problems we may encounter.
We were concerned that our customers would abuse free returns E.G. — Buying 10 items and returning 8 of them— But Redo has it set it up so that customers are still getting the Amazon Prime experience, but they prevent customers from abusing it. They have thought of everything!
Super excited to use this app to cut down on my time processing returns. The onboarding process was very easy. Everyone I've worked with a Redo is friendly and patient with me! They are a great team!
Perfect app to help streamline our returns process. Saves us a lot of time and also saves us a ton in return shipping costs. Easy onboarding and friendly staff - Gabe & Max helped us tremendously. I really love that there is no subscription fees too!
This has been the first automatic return policy we had! It has been great so far and Hannu and his team have been so helpful with any questions we have had! He is super responsive and the app has worked great so far.