Redo Free Returns & Exchanges

Redo Free Returns & Exchanges

Price: Free
Rating (4.8)
Reviews

Highlights

Popular with businesses like yours
  • Based in United States

About this app

Launched

May 25, 2020

Languages

English

Works with

Checkout, gorgias, shiphero, status, rise.ai

Automate returns. Retain revenue with incentivized store credit/exchanges. Create happy customers.

Upgrade to Redo and transform your post-purchase experience without the cost. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with free return coverage, enhancing trust and checkout rates. Born from a Shopify+ Merchant, it's now available for all, offering innovative features flexible to your needs. Join the future of post-purchase experience.

Upgrade to Redo and transform your post-purchase experience without the cost. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with free return coverage, enhancing trust and checkout rates. Born from a Shopify+ Merchant, it's now available for all, offering innovative features flexible to your needs. Join the future of post-purchase experience. more
  • Automate returns for your customers and customer support team.
  • Cut return shipping label costs through our innovative model.
  • Retain revenue through incentivized exchanges and store credit.
  • Create upsells by allowing customers to shop again in the return flow.
  • No contracts. We're aligned to your business in every way.

74 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
January 9, 2024

I am delighted with the way that this app has helped my small biz provide excellent customer service to my store. Buying apparel online is difficult, more so when you are a new mom with a new body. I truly believe (and have the stats to prove it) that adding Redo to my store has improved sales, as it assures customers that returns and exchanges are hassle free.
The install and set up was fabulous. I am technologically inept, and the crew at Redo flawlessly set up the features that I wanted in about 15 minutes on a video chat. They walked me through the whole process, helped me explore the dashboard, settings and all the admin stuff. When I contact them with questions, they are very responsive and helpful- and the one time I needed a settings change, they did it for me, which saved me time and stress!
I highly recommend that if you have a product that consumers hesitate about because of the potential for exchanges (like clothing) that you install this app TODAY! Game changer for sure!

Wanderling
United States
5 months using the app
January 30, 2024

Re:do is a fantastic platform that has helped us serve our customers during the return/exchange process. It is very user-friendly, and the level of service that we have received is AMAZING! These guys set the bar at the highest level to ensure their customers are happy. We are very grateful for their help. Highly, highly recommended for any online retailer.

Wig Studio 1
United States
About 2 months using the app
January 16, 2024

We started with ReDo in the middle of Q4 and it has been a game changer for us! Such a simpler process for customers and for our shop manager. Onboarding was simple, we always have a way to contact support when we have questions, and we are 100% thrilled with how this app has improved our shop!

Boon Ties
United States
2 months using the app
January 25, 2024

We are delighted to express our sincere appreciation for the outstanding partnership that Re-do has brought to the table. The collaboration with Re-do has proven to be transformative for our business, providing an efficient and seamless solution for managing returns and exchanges. The innovative software offered by Re-do has not only streamlined our processes but has also significantly enhanced our customer satisfaction. The user-friendly interface, simple process, coupled with robust features, has made the handling of returns a smooth and hassle-free experience. Re-do's commitment to excellence and responsiveness has been evident at every step of our collaboration; Max and Gabe have been wonderful partners as we've set up Re-do on our online store.

BoardCo
United States
29 days using the app
January 15, 2024

We love Re:do, I absolutely loved how easily the onboarding was and how hands-off this is! Worth every penny for us to not lift a finger! Anytime I had an issue or a question they were on top of it and got me taken care of quickly. We highly recommend this return service!

Kindig-it Design
United States
2 months using the app

About this app

Launched

May 25, 2020

Languages

English

Works with

Checkout, gorgias, shiphero, status, rise.ai

Built by Redo Tech, Inc

About Redo Tech, Inc

4.8 average rating

4 years building apps for the Shopify App Store

1064 S North County Blvd, STE 390, PLEASANT GROVE, UT, 84062, US

Support

Send a message

hello@getredo.com

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