Yanet: Returns and Exchanges

Yanet: Returns and Exchanges

Pricing
Price: Free
Highlights
Use directly in Shopify admin
Rating
4.9 (48)
Developer
Yanet

Create and manage auto returns & exchanges, return labels, policy. Connect to all shipping carriers.

Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us!

Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us! more
  • Submit and manage return and exchange requests clearly at different steps.
  • Different policies and rules can be created and applied for different products.
  • An easy-to-use embedded portal allows customers to submit requests quickly.
  • Customers always get updated via email at each step of the request.
  • We support edit text, banner and colors of the portal to match your style.
Highlights
Use directly in Shopify admin

Languages

English

Return options

Manual refunds, Exchanges, Replacements, In-store returns, Discount code

Return management

Return portal, Custom policies, Non-returnable items, Return reasons, Multi-language, Shipping labels, Return tracking, Email notifications, Custom branding, Refund management, Stock updates

Reviews (48)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 25, 2024

This app is excellent for what it offers. A few things that could be improved include The email notification, as it is a bit hard to set up. More Return and Refund Method options, like store credit, flat rate return fees, etc.

While there is room for improvement, it has all the basics to manage returns and exchanges for your shop. Great app!

Go For Fit
Japan
8 days using the app
October 25, 2024

Great help by alex, this app is actually a lifesaver! And lastly it is pretty important to have such apps that actually helps its users!

TacT Lifestyle
India
About 23 hours using the app
September 15, 2024

works great! Can customize the portal and email templates.

sleekture
Czechia
25 days using the app
July 22, 2024

It is easy to set up and use. I like the flow of it. I give it four stars because I can not seem to remove the return to store option. I do not have a physical store and there is no point for me to have that option on there. Also, I wish there was a way to get a return label configured into the app. I have to create a separate return in Shopify to generate the label. It would also be great if an invoice can be created for them to pay for the difference on an exchange in the return portal. I do not know if I do not have something set up or not to do this. However, it would be wonderful to have these steps.

Dahlia Boutique
United States
11 months using the app
July 24, 2024

Hands down, Yanet's return portal app is the best in the business! Tracy and Alex provided exceptional support every step of the way, making the setup seamless and addressing all my queries promptly. They truly went above and beyond to ensure everything was tailored to my needs.

What impressed me most is the app's flexibility. It allows almost every modification imaginable, giving me complete control over the return process. It's even more customizable than some paid apps I've tried before.

If you're looking for a reliable and versatile return solution, Yanet is the way to go. Give it some time to explore its full potential—you won't regret it!

Nevermind Studios
India
11 days using the app

Support

Yanet can answer any questions you have about Yanet: Returns and Exchanges.

Developer

Yanet

Tu Hiep, Thanh Tri, Hanoi, 100000, VN

Launched

April 7, 2023

More apps like this

5.0 out of 5 stars 12 total reviews Free plan available
Manage returns and exchanges, refunds, & RTO in one place.
Free to install
Order returns, refunds and exchanges is now easy and unlimited
4.9 out of 5 stars 757 total reviews Free plan available
Add a Fee and Limit Cash on Delivery (COD) for Any Condition
Built for Shopify

Want to add an app?

Try Shopify free for 3 days