Yanet Returns & Exchanges
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Create and manage auto returns & exchanges, return labels, policy. Connect to all shipping carriers.
Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us!
- Submit and manage return and exchange requests clearly at different steps.
- Different policies and rules can be created and applied for different products.
- An easy-to-use embedded portal allows customers to submit requests quickly.
- Customers always get updated via email at each step of the request.
- We support edit text, banner and colors of the portal to match your style.
- Popular with stores like yours
- Based in United States
Languages
English, Spanish, Finnish, German, Italian, Hindi, Japanese, Dutch, Polish, Portuguese (Brazil), Romanian, Russian, Turkish, Vietnamese, Chinese (Simplified), and French
Works with
- Customer accounts
- Shopify Admin
- Shippo
- FedEx
- EasyPost
Categories
Return options
Labels and packaging
Managing shipments
Pricing
Free
Free
- 10 requests per month
- Customizable Return Portal page
- Rule & Refund/Exchange reasons setup
- Exchange to the same product/variant
- Refund to Discount code & Store credit
- Multiple languages supported
- Notifications via email
- Multilple shipping carriers supported
Professional
$9.99 / month
80 free requests per month, only $0.2 per extra request
- All features in Free plan
- Exchange to different product/variant
- Packing Slip supported
- Refund by Gift code
- Return/Exchange Fee by conditions
- Return/Exchange Reward by conditions
- Priority support
14-day free trial
Ultimate
$29.99 / month
Unlimited requests
- All features in Professional plan
- Automation Approval
- API/Webhook (Coming soon)
- Dedicated priority support
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (290)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for streamlining returns and exchanges, noting its user-friendly interface and seamless Shopify integration. It offers customizable features to tailor the return process and is particularly valued for its exceptional customer support. The app is free, providing significant value and functionality, making it ideal for startups and small businesses seeking to enhance operational efficiency and customer satisfaction.
Have been using Yanet Returns for about 4 months now and it makes our life so much easier to track returns/exchanges. App is easy to us and their chat help desk (esp Alex) is always attentive and happy to assist with any requests we have.
The customer service (Alex) responded very quickly to my issue. He was very helpful and helped me out very fast with my query.
Alex is great! every little issue i have he's able to assist right away and in no time! really appreciate the support, super happy with my experience with YANET over all
Support
App support provided by Yanet.
Resources
Launched
April 7, 2023
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