Yanet Returns & Exchanges

Yanet Returns & Exchanges

Pricing
Free plan available. Free trial available.
Popular with stores like yours
Based in United States
Rating
4.9 (290)
Developer
Yanet

Create and manage auto returns & exchanges, return labels, policy. Connect to all shipping carriers.

Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us!

Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us! more
  • Submit and manage return and exchange requests clearly at different steps.
  • Different policies and rules can be created and applied for different products.
  • An easy-to-use embedded portal allows customers to submit requests quickly.
  • Customers always get updated via email at each step of the request.
  • We support edit text, banner and colors of the portal to match your style.
Popular with stores like yours
Based in United States

Languages

English, Spanish, Finnish, German, Italian, Hindi, Japanese, Dutch, Polish, Portuguese (Brazil), Romanian, Russian, Turkish, Vietnamese, Chinese (Simplified), and French

Works with

Pricing

Free

Free

  • 10 requests per month
  • Customizable Return Portal page
  • Rule & Refund/Exchange reasons setup
  • Exchange to the same product/variant
  • Refund to Discount code & Store credit
  • Multiple languages supported
  • Notifications via email
  • Multilple shipping carriers supported

Professional

$9.99 / month

80 free requests per month, only $0.2 per extra request

  • All features in Free plan
  • Exchange to different product/variant
  • Packing Slip supported
  • Refund by Gift code
  • Return/Exchange Fee by conditions
  • Return/Exchange Reward by conditions
  • Priority support

14-day free trial

Ultimate

$29.99 / month

Unlimited requests

  • All features in Professional plan
  • Automation Approval
  • API/Webhook (Coming soon)
  • Dedicated priority support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (290)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining returns and exchanges, noting its user-friendly interface and seamless Shopify integration. It offers customizable features to tailor the return process and is particularly valued for its exceptional customer support. The app is free, providing significant value and functionality, making it ideal for startups and small businesses seeking to enhance operational efficiency and customer satisfaction.

January 8, 2026

Have been using Yanet Returns for about 4 months now and it makes our life so much easier to track returns/exchanges. App is easy to us and their chat help desk (esp Alex) is always attentive and happy to assist with any requests we have.

Roxanne Fashions
Australia
4 months using the app
January 15, 2026

The customer service (Alex) responded very quickly to my issue. He was very helpful and helped me out very fast with my query.

Fitaiim Apparel
India
4 months using the app
November 20, 2025

Alex is great! every little issue i have he's able to assist right away and in no time! really appreciate the support, super happy with my experience with YANET over all

My Brunch Fit
United Arab Emirates
11 months using the app

Support

App support provided by Yanet.

Developer

Yanet

Tu Hiep, Thanh Tri, Hanoi, 100000, VN

Launched

April 7, 2023

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