Yanet Returns & Exchanges
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Featured images gallery
Create and manage auto returns & exchanges, return labels, policy. Connect to all shipping carriers.
Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us!
- Submit and manage return and exchange requests clearly at different steps.
- Different policies and rules can be created and applied for different products.
- An easy-to-use embedded portal allows customers to submit requests quickly.
- Customers always get updated via email at each step of the request.
- We support edit text, banner and colors of the portal to match your style.
- Popular with stores like yours
- Based in United States
Languages
English, Spanish, Finnish, German, Italian, Hindi, Japanese, Dutch, Polish, Portuguese (Brazil), Romanian, Russian, Turkish, Vietnamese, Chinese (Simplified), and French
Works with
- Customer accounts
- Shopify Admin
- EasyPost
- FedEx
- Shippo
Categories
Return options
Labels and packaging
Managing shipments
Pricing
Free
Free
Features
- 10 requests per month
- Customizable Return Portal page
- Rule & Refund/Exchange reasons setup
- Exchange to the same product/variant
- Refund to Discount code & Store credit
- Multiple languages supported
- Notifications via email
- Multilple shipping carriers supported
Professional
$9.99 / month
80 free requests per month, only $0.2 per extra request
Features
- All features in Free plan
- Exchange to different product/variant
- Packing Slip supported
- Refund by Gift code
- Return/Exchange Fee by conditions
- Return/Exchange Reward by conditions
- Priority support
14-day free trial
Ultimate
$29.99 / month
Unlimited requests
Features
- All features in Professional plan
- Automation Approval
- API/Webhook (Coming soon)
- Dedicated priority support
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (296)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for streamlining returns and exchanges, praising its easy setup, user-friendly interface, and robust customization options. It integrates seamlessly with Shopify, offering features like branding removal for a professional look. The app handles various return scenarios effectively, and the support team is noted for their quick and helpful responses, enhancing the overall customer experience.
Yanet Returns & Exchanges has been a reliable solution for managing customer returns and exchanges. The feature set is robust, the setup is straightforward, and it significantly improves the customer experience while keeping the back office organized.
Support has been excellent—Liam has been particularly responsive and solution-oriented. Highly recommended.
Have been using Yanet Returns for about 4 months now and it makes our life so much easier to track returns/exchanges. App is easy to us and their chat help desk (esp Alex) is always attentive and happy to assist with any requests we have.
The application is very good and easy to use. The support team is responsive, helpful, and professional. Overall, a great experience.
Support
App support provided by Yanet.
Resources
Launched
April 7, 2023
Featured in
More apps like this
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
