Yanet Returns & Exchanges
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
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Create and manage auto returns & exchanges, return labels, policy. Connect to all shipping carriers.
Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us!
- Submit and manage return and exchange requests clearly at different steps.
- Different policies and rules can be created and applied for different products.
- An easy-to-use embedded portal allows customers to submit requests quickly.
- Customers always get updated via email at each step of the request.
- We support edit text, banner and colors of the portal to match your style.
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
Languages
English, Spanish, Finnish, German, Italian, Hindi, Japanese, Dutch, Polish, Portuguese (Brazil), Romanian, Russian, Turkish, Vietnamese, and Chinese (Simplified)
Works with
- Customer accounts
- Shippo
- FedEx
- EasyPost
Categories
Return options
Labels and packaging
Managing shipments
Reviews (276)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining returns and exchanges on Shopify, praising its ease of setup, user-friendly interface, and seamless integration. It offers advanced features like automated approvals and customizable policies for free. The option for customers to upload images of damaged items and the ability to tailor the app's appearance are particularly valued. Merchants also appreciate the responsive and effective customer support.
This App has many great features and customization options. And great support team, for quickly resolving any queries. Special thanks to Alex for helping me out promptly and explaining thoroughly.
Based on the initial setup and customisation process I have been very happy with Yanet: Returns app. As a basic solution.
The support team has been very responsive and helpful each step of the way so far.
But as I got deep into this I discovered the solution is not suitable for mid-size companies that use a 3PL logistics or warehousing provider as well as Shopify
Alex is great! every little issue i have he's able to assist right away and in no time! really appreciate the support, super happy with my experience with YANET over all
Support
App support provided by Yanet.
Resources
Launched
April 7, 2023
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