Yanet: Returns and Exchanges

Yanet: Returns and Exchanges

Reviews (133)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining returns and exchanges, enhancing efficiency and organization. Its automation features save time by managing approvals and updates, while customization options align with store branding. The user-friendly portal facilitates easy return or exchange requests, and the ability to set specific policies for different products increases operational control. Merchants also value the reliable performance, smooth integration, and responsive support team.

February 10, 2025

Using the app for last 10 months for my clothing brand HauteQue and happy with all the functionality. Now few great features added as well. Thanks Alex for providing me the features and that too in a prompt time span. Recommending the app for all Shopify users.

Hauteque
India
About 1 year using the app
January 9, 2025

Yanet has been a lifesaver for my store’s return process! The app is super easy to use, both for me and my customers. I love how everything is automated, from approvals to emails—it saves me so much time. Plus, it’s customizable, so it matches my store’s vibe perfectly. Alex is also amazing—quick and helpful whenever I need them. If you want a hassle-free return system, I highly recommend Yanet!

EX-STOCK CANADA
Canada
9 months using the app
January 31, 2025

Yanet: Returns & Exchanges is a must-have Shopify app for stores looking to streamline their return and exchange process. The app provides a user-friendly portal for customers to request returns, track statuses, and choose exchange options effortlessly. It integrates well with Shopify, automates return approvals.

What stands out is its seamless workflow, customizable policies, and automated notifications, reducing manual work for store owners. The support team is responsive and helpful, making the setup process smooth. Overall, it's an excellent tool for improving customer satisfaction and return management.

Elite Varman
India
29 days using the app
March 1, 2025

Super easy return app that's also customizeable. I've tried others and this is my favorite. Works great and gives customers the option to return or exchange. AMAIZNG customer support, shout out to Anita! Thanks again team!

Midnight Myth
United States
12 days using the app
January 13, 2025

Excellent app in it's simplicity! Does exactly what it says. I did have a question today and Alice at support was prompt in telling me how to change the text I wanted to change. Thanks, Alice!

UPB4DAWN
United States
16 days using the app
February 5, 2025

Really helpful, solved our issues and helped with everything instantly. Also, made our returns super easy to manage, very happy. Alex who I got in touch with from the cc was super helpful in setup.

HighSpark
India
4 days using the app
December 17, 2024

One of the best apps for return/exchange. The customer service is outstanding. They respond quickly and are able to suggest good options for the problem being faced. Thanks again

StyloBug
India
3 months using the app
Edited February 4, 2025

Great App! made it so easy to set up and customer service is unmatched! Thank you Alice and Alex for helping me out!!

CG Habitats
United States
3 months using the app
January 3, 2025

Pretty good app to maintain returns and exchanges. Not to mention great support from Alex. Worth it considering the app being free.

Verlancé
India
3 months using the app
Edited February 3, 2025

This is free, what can I say, best free app so far on Shopify

Hera BEAUTÉ
Canada
7 days using the app