Yanet: Returns and Exchanges

Yanet: Returns and Exchanges

Reviews (48)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 25, 2024

This app is excellent for what it offers. A few things that could be improved include The email notification, as it is a bit hard to set up. More Return and Refund Method options, like store credit, flat rate return fees, etc.

While there is room for improvement, it has all the basics to manage returns and exchanges for your shop. Great app!

Go For Fit
Japan
8 days using the app
October 25, 2024

Great help by alex, this app is actually a lifesaver! And lastly it is pretty important to have such apps that actually helps its users!

TacT Lifestyle
India
About 23 hours using the app
September 15, 2024

works great! Can customize the portal and email templates.

sleekture
Czechia
25 days using the app
July 22, 2024

It is easy to set up and use. I like the flow of it. I give it four stars because I can not seem to remove the return to store option. I do not have a physical store and there is no point for me to have that option on there. Also, I wish there was a way to get a return label configured into the app. I have to create a separate return in Shopify to generate the label. It would also be great if an invoice can be created for them to pay for the difference on an exchange in the return portal. I do not know if I do not have something set up or not to do this. However, it would be wonderful to have these steps.

Dahlia Boutique
United States
11 months using the app
July 24, 2024

Hands down, Yanet's return portal app is the best in the business! Tracy and Alex provided exceptional support every step of the way, making the setup seamless and addressing all my queries promptly. They truly went above and beyond to ensure everything was tailored to my needs.

What impressed me most is the app's flexibility. It allows almost every modification imaginable, giving me complete control over the return process. It's even more customizable than some paid apps I've tried before.

If you're looking for a reliable and versatile return solution, Yanet is the way to go. Give it some time to explore its full potential—you won't regret it!

Nevermind Studios
India
11 days using the app
September 9, 2024

Their customer service is top notch, and also the product is up to the mark, I really recommend businesses to use this.

Allen Knight
India
1 day using the app
October 12, 2024

Thanks a lot

R-MAT
Vietnam
About 1 month using the app
July 8, 2024

best return app have been using them for at least a month and they are awesome .there support team is there for you whenever you need them . 5 star .

Kashmera Clothing
India
3 months using the app
September 20, 2024

I am so glad that i found this app and Alex to help me seamlessly set it up. Kudos to the team for making the app as easy.

tedhimedhifamily
India
About 11 hours using the app
July 15, 2024

It was a best Return and exchange app, and customer service is also amazing , And it also have free with advanced features

Shopex4u
India
2 months using the app