Yanet: Returns and Exchanges
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (48)
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This app is excellent for what it offers. A few things that could be improved include The email notification, as it is a bit hard to set up. More Return and Refund Method options, like store credit, flat rate return fees, etc.
While there is room for improvement, it has all the basics to manage returns and exchanges for your shop. Great app!
Great help by alex, this app is actually a lifesaver! And lastly it is pretty important to have such apps that actually helps its users!
works great! Can customize the portal and email templates.
It is easy to set up and use. I like the flow of it. I give it four stars because I can not seem to remove the return to store option. I do not have a physical store and there is no point for me to have that option on there. Also, I wish there was a way to get a return label configured into the app. I have to create a separate return in Shopify to generate the label. It would also be great if an invoice can be created for them to pay for the difference on an exchange in the return portal. I do not know if I do not have something set up or not to do this. However, it would be wonderful to have these steps.
Hands down, Yanet's return portal app is the best in the business! Tracy and Alex provided exceptional support every step of the way, making the setup seamless and addressing all my queries promptly. They truly went above and beyond to ensure everything was tailored to my needs.
What impressed me most is the app's flexibility. It allows almost every modification imaginable, giving me complete control over the return process. It's even more customizable than some paid apps I've tried before.
If you're looking for a reliable and versatile return solution, Yanet is the way to go. Give it some time to explore its full potential—you won't regret it!
Their customer service is top notch, and also the product is up to the mark, I really recommend businesses to use this.
Thanks a lot
best return app have been using them for at least a month and they are awesome .there support team is there for you whenever you need them . 5 star .
I am so glad that i found this app and Alex to help me seamlessly set it up. Kudos to the team for making the app as easy.
It was a best Return and exchange app, and customer service is also amazing , And it also have free with advanced features