Yanet: Returns and Exchanges

Yanet: Returns and Exchanges

Reviews (112)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
January 9, 2025

Yanet has been a lifesaver for my store’s return process! The app is super easy to use, both for me and my customers. I love how everything is automated, from approvals to emails—it saves me so much time. Plus, it’s customizable, so it matches my store’s vibe perfectly. Alex is also amazing—quick and helpful whenever I need them. If you want a hassle-free return system, I highly recommend Yanet!

EX-STOCK CANADA
Canada
9 months using the app
February 10, 2025

Using the app for last 10 months for my clothing brand HauteQue and happy with all the functionality. Now few great features added as well. Thanks Alex for providing me the features and that too in a prompt time span. Recommending the app for all Shopify users.

Hauteque
India
About 1 year using the app
January 31, 2025

Yanet: Returns & Exchanges is a must-have Shopify app for stores looking to streamline their return and exchange process. The app provides a user-friendly portal for customers to request returns, track statuses, and choose exchange options effortlessly. It integrates well with Shopify, automates return approvals.

What stands out is its seamless workflow, customizable policies, and automated notifications, reducing manual work for store owners. The support team is responsive and helpful, making the setup process smooth. Overall, it's an excellent tool for improving customer satisfaction and return management.

Elite Varman
India
29 days using the app
February 6, 2025

This app is a game-changer for managing returns and exchanges! It provides a smooth and organized process, making it easy for both store owners and customers. I love how I can create different return and exchange policies for different products, which gives me full control over how I handle requests. The embedded customer portal is very user-friendly, allowing customers to submit requests quickly, and the automated email updates keep everyone informed at every step.

Customization is also a big plus.
I was able to adjust the text, banners, and colors to match my store’s branding.

The support team is responsive and helpful, making the whole experience even better. If you're looking for a reliable and efficient return and exchange solution, this app is definitely worth it!

MAR SPORTWEAR
Israel
6 days using the app
December 17, 2024

One of the best apps for return/exchange. The customer service is outstanding. They respond quickly and are able to suggest good options for the problem being faced. Thanks again

StyloBug
India
4 months using the app
January 13, 2025

Excellent app in it's simplicity! Does exactly what it says. I did have a question today and Alice at support was prompt in telling me how to change the text I wanted to change. Thanks, Alice!

UPB4DAWN
United States
16 days using the app
Edited February 4, 2025

Great App! made it so easy to set up and customer service is unmatched! Thank you Alice and Alex for helping me out!!

CG Habitats
United States
3 months using the app
February 5, 2025

Really helpful, solved our issues and helped with everything instantly. Also, made our returns super easy to manage, very happy. Alex who I got in touch with from the cc was super helpful in setup.

HighSpark
India
4 days using the app
January 3, 2025

Pretty good app to maintain returns and exchanges. Not to mention great support from Alex. Worth it considering the app being free.

Verlancé
India
3 months using the app
Edited February 3, 2025

This is free, what can I say, best free app so far on Shopify

Hera BEAUTÉ
Canada
7 days using the app