
Yanet: Returns and Exchanges
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (125)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining the return and exchange process, noting its customization options for return policies and customer portals that align with store branding. It features automated email updates and allows scheduling for pickups and deliveries, enhancing operational efficiency and customer satisfaction. The app is praised for its intuitive and reliable performance, with customer support recognized for its responsiveness and effectiveness in resolving issues.
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Using the app for last 10 months for my clothing brand HauteQue and happy with all the functionality. Now few great features added as well. Thanks Alex for providing me the features and that too in a prompt time span. Recommending the app for all Shopify users.
Yanet has been a lifesaver for my store’s return process! The app is super easy to use, both for me and my customers. I love how everything is automated, from approvals to emails—it saves me so much time. Plus, it’s customizable, so it matches my store’s vibe perfectly. Alex is also amazing—quick and helpful whenever I need them. If you want a hassle-free return system, I highly recommend Yanet!
Yanet: Returns & Exchanges is a must-have Shopify app for stores looking to streamline their return and exchange process. The app provides a user-friendly portal for customers to request returns, track statuses, and choose exchange options effortlessly. It integrates well with Shopify, automates return approvals.
What stands out is its seamless workflow, customizable policies, and automated notifications, reducing manual work for store owners. The support team is responsive and helpful, making the setup process smooth. Overall, it's an excellent tool for improving customer satisfaction and return management.
Had really a bad experience using this app, the support team is not giving any support, we just req for the API for our mobile app which we are building through shopify only but they are not ready to give it..
This app is a game-changer for managing returns and exchanges! It provides a smooth and organized process, making it easy for both store owners and customers. I love how I can create different return and exchange policies for different products, which gives me full control over how I handle requests. The embedded customer portal is very user-friendly, allowing customers to submit requests quickly, and the automated email updates keep everyone informed at every step.
Customization is also a big plus.
I was able to adjust the text, banners, and colors to match my store’s branding.
The support team is responsive and helpful, making the whole experience even better. If you're looking for a reliable and efficient return and exchange solution, this app is definitely worth it!
Super easy return app that's also customizeable. I've tried others and this is my favorite. Works great and gives customers the option to return or exchange. AMAIZNG customer support, shout out to Anita! Thanks again team!
One of the best apps for return/exchange. The customer service is outstanding. They respond quickly and are able to suggest good options for the problem being faced. Thanks again
Excellent app in it's simplicity! Does exactly what it says. I did have a question today and Alice at support was prompt in telling me how to change the text I wanted to change. Thanks, Alice!
Great App! made it so easy to set up and customer service is unmatched! Thank you Alice and Alex for helping me out!!
Really helpful, solved our issues and helped with everything instantly. Also, made our returns super easy to manage, very happy. Alex who I got in touch with from the cc was super helpful in setup.