Yanet: Returns and Exchanges

Yanet: Returns and Exchanges

Reviews (55)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 25, 2024

This app is excellent for what it offers. A few things that could be improved include The email notification, as it is a bit hard to set up. More Return and Refund Method options, like store credit, flat rate return fees, etc.

While there is room for improvement, it has all the basics to manage returns and exchanges for your shop. Great app!

Go For Fit
Japan
About 1 month using the app
October 25, 2024

Great help by alex, this app is actually a lifesaver! And lastly it is pretty important to have such apps that actually helps its users!

TacT Lifestyle
India
About 23 hours using the app
September 15, 2024

works great! Can customize the portal and email templates.

sleekture
Czechia
25 days using the app
December 2, 2024

Outstanding App and Exceptional Support!
⭐⭐⭐⭐⭐

Yanet - Return and Exchange is hands down one of the best Shopify apps I’ve ever used! The app itself is incredibly functional, intuitive, and designed to make the return and exchange process seamless. It has everything you could ask for – efficiency, intelligence, and ease of use.

What truly sets it apart, however, is the customer service. The support team is absolutely phenomenal – they are responsive, knowledgeable, and go above and beyond to ensure your needs are met. Whether it’s solving a minor issue or answering complex questions, their level of professionalism and speed is unmatched.

This app has made managing returns and exchanges so much easier for my business. I cannot recommend it highly enough to anyone looking for a reliable and smart solution for their store. Bravo to the Yanet team – keep up the amazing work!

Bacasableincubateur TSE
France
About 2 hours using the app
November 26, 2024

Great app to integrate with your store to manage return and exchange easily.

Avayasilvers
India
3 days using the app
July 22, 2024

It is easy to set up and use. I like the flow of it. I give it four stars because I can not seem to remove the return to store option. I do not have a physical store and there is no point for me to have that option on there. Also, I wish there was a way to get a return label configured into the app. I have to create a separate return in Shopify to generate the label. It would also be great if an invoice can be created for them to pay for the difference on an exchange in the return portal. I do not know if I do not have something set up or not to do this. However, it would be wonderful to have these steps.

Dahlia Boutique
United States
11 months using the app
July 24, 2024

Hands down, Yanet's return portal app is the best in the business! Tracy and Alex provided exceptional support every step of the way, making the setup seamless and addressing all my queries promptly. They truly went above and beyond to ensure everything was tailored to my needs.

What impressed me most is the app's flexibility. It allows almost every modification imaginable, giving me complete control over the return process. It's even more customizable than some paid apps I've tried before.

If you're looking for a reliable and versatile return solution, Yanet is the way to go. Give it some time to explore its full potential—you won't regret it!

Nevermind Studios
India
11 days using the app
November 27, 2024

Simple and easy to setup app. The support team has been very prompt in getting things done. Couldn't ask for more.

www.indethnic.com
India
About 2 hours using the app
October 12, 2024

Thanks a lot

R-MAT
Vietnam
About 1 month using the app
September 9, 2024

Their customer service is top notch, and also the product is up to the mark, I really recommend businesses to use this.

Allen Knight
India
1 day using the app