Yanet: Returns and Exchanges

Yanet: Returns and Exchanges

Pricing
Price: Free
Highlights
Use directly in Shopify admin
Rating
4.9 (38)
Developer
Yanet

Create and manage all return and exchange requests in an app. Embedded portal for customer included.

Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us!

Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us! more
  • Submit and manage return and exchange requests clearly at different steps.
  • Different policies and rules can be created and applied for different products.
  • An easy-to-use embedded portal allows customers to submit requests quickly.
  • Customers always get updated via email at each step of the request.
  • We support edit text, banner and colors of the portal to match your style.
Highlights
Use directly in Shopify admin

Languages

English

Return options

Manual refunds, Exchanges, Replacements, In-store returns, Discount code

Return management

Return portal, Custom policies, Non-returnable items, Return reasons, Multi-language, Shipping labels, Return tracking, Email notifications, Custom branding, Refund management, Stock updates

Reviews (38)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 22, 2024

It is easy to set up and use. I like the flow of it. I give it four stars because I can not seem to remove the return to store option. I do not have a physical store and there is no point for me to have that option on there. Also, I wish there was a way to get a return label configured into the app. I have to create a separate return in Shopify to generate the label. It would also be great if an invoice can be created for them to pay for the difference on an exchange in the return portal. I do not know if I do not have something set up or not to do this. However, it would be wonderful to have these steps.

Dahlia Boutique
United States
11 months using the app
July 24, 2024

Hands down, Yanet's return portal app is the best in the business! Tracy and Alex provided exceptional support every step of the way, making the setup seamless and addressing all my queries promptly. They truly went above and beyond to ensure everything was tailored to my needs.

What impressed me most is the app's flexibility. It allows almost every modification imaginable, giving me complete control over the return process. It's even more customizable than some paid apps I've tried before.

If you're looking for a reliable and versatile return solution, Yanet is the way to go. Give it some time to explore its full potential—you won't regret it!

Nevermind Studios
India
11 days using the app
July 8, 2024

best return app have been using them for at least a month and they are awesome .there support team is there for you whenever you need them . 5 star .

Kashmera Clothing
India
3 months using the app
June 26, 2024

Their product and customer service are excellent, They even help you with technical support if you need any help in-store.
I would strongly recommend to startups and online owners to try this and you will stick to this app :)

2-peace
India
2 months using the app
July 15, 2024

It was a best Return and exchange app, and customer service is also amazing , And it also have free with advanced features

Shopex4u
India
2 months using the app

Support

Yanet can answer any questions you have about Yanet: Returns and Exchanges.

Developer

Yanet

Tu Hiep, Thanh Tri, Hanoi, 100000, VN

Launched

April 7, 2023

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