Yanet: Returns and Exchanges
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Create and manage auto returns & exchanges, return labels, policy. Connect to all shipping carriers.
Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us!
- Submit and manage return and exchange requests clearly at different steps.
- Different policies and rules can be created and applied for different products.
- An easy-to-use embedded portal allows customers to submit requests quickly.
- Customers always get updated via email at each step of the request.
- We support edit text, banner and colors of the portal to match your style.
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
Languages
English
Works with
Categories
Labels and packaging
Managing shipments
Reviews (185)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining the returns and exchanges process, enhancing operational efficiency and customer satisfaction. It features a user-friendly, customizable interface with automated emails and a customer portal. The ability to upload pictures of damaged products and seamless Shopify integration are notable. It's cost-effective, offering many features for free, and the support team is quick and helpful.
I rarely leave reviews, but I had to share my incredibly positive experience with App Yanet, and especially with Alex.
First off, it's truly remarkable how great and helpful this app is, especially considering it's free! It offers so much value and has genuinely assisted me in numerous ways. While it's already fantastic, I'm excited by the potential for even more updates and features that could be added in the future.
What truly sets this experience apart is the outstanding support from Alex. Whenever I've had an issue or a question, Alex has been incredibly helpful and responsive. It's clear they are really reasonable and genuinely understand my questions, providing clear, concise, and effective solutions every time. This level of dedication and understanding is rare and highly appreciated.
Thank you, Alex, for making App Yanet an even better experience!
Great support & helpful app
I had a few technical concerns while setting up redirects and 404 fixes, but Alex from the support team was incredibly kind and responsive. Even though my store didn’t exactly meet all the requirements at first, Alex went the extra mile to help and make an exception. His thoughtful approach and clear communication made everything easier. I truly appreciate the support — thank you, Alex!
Using this app made returns & exchange VERY easy.
Alex from Yanet Support is also super quick, and give a define answer, with out asking too many questions and not wasting time. amazing so far!
Support
App support provided by Yanet.
Resources
Launched
April 7, 2023
Featured in
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