Reviews (8,288)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface and exceptional customer support. They value its robust SMS and email marketing features, including picture attachments and shop links in SMS. The flexible pricing model, offering up to 10,000 free emails per month, is particularly praised for its cost-effectiveness. Additionally, its customization options and diverse marketing tools effectively enhance customer engagement and help businesses scale efficiently.
Refine
-
By rating
I just installed the app and am going through its setup. It is a bit intimidating - the items/service descriptions are not intuitive.
Having said that, the support team has been OUTSTANDING. I would probably have moved to something else if it were not for the support team.
I actually really like this app. Better than the ones I have used before. Customer service is very helpful. There are a few hiccups I ran across that took some time to figure out, but an agent did help. The only thing I would consider are more options when it comes to using images in pop ups etc. I can upload fine; the images, however, show up rotated on different devices. Overall, app does an awesome job!
Seems to be good so far,
One thing however, is the sender is coming out as my actual mobile number. When I select the option to have a custom sender, it is still showing my mobile number. Could I not have it showing my store name instead?
The function is really good and indeed improves the sales. The slight problem is if you have several Shopify stores under one admin account, it may be a little disordered when you try to download the APP and log in to it sometimes.
I use this app to send promos, and build relationships with my audience. I love the app overall. I wish the scheduled text would go out on time sometimes there is an up to 10 min delay.
First time i use, i know will be good because my friends use and the service customer is on point, very nice help.
He tenido un problema por el que no salían los sms. Me lo han solucionado en menos de 5'. El servicio técnico es muy profesional.
Great, so effective. Great roas, every big store needs this if you dont you will miss out on so many sales.
Lord helped me with understanding why my messages were failing to send. His quick response was very much appreciated. Although this have negatively impacted my Black Friday sales, He made me have hope that the problem won't last long. Thank you Lord!!
its great just can be a bit confusing here and there. I needed to ask questions but the 24/7 chat service was great. Gen helped me quickly and efficiently to get my issue sorted :)