Reviews (7,977)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup and user-friendly interface, suitable for those with minimal technical skills. It is noted for its effective customer support, with staff members like Marnie, Melvin, and Quin highlighted for their helpfulness. The app offers robust SMS and email marketing tools, allowing up to 10,000 free emails per month and features for enhancing SMS messages with images and shop links. Integration with platforms like MailChimp and straightforward email list importation are also valued. Customizable features support tailored marketing efforts, improving customer engagement and sales, making it a cost-effective choice with its free tier and usage-based pricing.
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So far so good, had some issues getting the sms verifcation to go through but Melvin was able to sort this out during customer service chat immediately. Overall I think this is a pretty straight forward add on once you get the hang of it.
Marnie was great. Customer service was excellent. Very patient and helpful… I hope everything works out. i’m happy that 10,000 emails are free per month.
Also, Quin was very helpful and efficient and helped me lots. Wonderful spirit.
My account was not verified for a few months without me knowing. But Melvin has been of great help to fix this issue in less than 10mn.
i spoke with john today in verifying my telephone number he was vey quick and respectful i do appreciate him diligent in his work. Thank you!
just starting to use the app, but good customer service so far. Thanks PL for the support!.
The apps takes a bit more effort to be fully set up :/. I was able to speak with Melvin and he was able to give me a guide to get started and was really helpful.
PL was super helpful in getting my site authenticated and was quite responsive. Would recommend.
they actually have been surprisingly helpful and quick to respond.
John D was very helpful and patient. Definitely very beginner friendly!
A bit skeptical because we haven't used this app in a while yet prices keep fluctuating. There was a s lightly issue before where they overcharged us for something. We have moved to another strong competitor
I have enjoyed using the app; timing, templates, automations have all worked great for me in the past. I recently had an issue where my TFN required a verification and it prevented me from sending communications...that was an inconvenience as there are only certain times when support is available so I had to wait for assistance but John was very friendly and helped move the process along and answered all of my questions. Thanks, John!