Reviews (8,345)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its scalable, usage-based pricing and user-friendly interface, ideal for managing email and SMS campaigns. It features comprehensive marketing tools like customizable templates and segmentation, which boost customer engagement and sales. The responsive customer support, often via live chat, and easy setup with seamless integration, such as list imports from MailChimp, are also significant advantages.
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I reached out to have my TFN verified. Jay helped me resolve this issued within 4-5 minutes. That's great customer service. Jay was very nice and helpful.
Brilliant app - could be a little more user friendly with editing emails etc but on the whole has been great!
Joann was very helpful in resolving a recent issue we had with verifications. Thanks Joann!
Jay was very helpful and quick to resolve my issue.
L'équipe est très réactive ! Dès que vous avez une question, ils vous répondent sous 5 minutes et cherchent toujours à trouver une solution. Une mention spéciale à John B qui m'a prise en charge à plusieurs reprises.
Il y a tout de même quelques beugs parfois sur la plateforme mais ils travaillent activement dessus.
Rock N
Customer service is fantastic. Helpful and attentive. App itself could use an update for mobile devices.
I have tried to gain verification a handful of times when Yotpo was newer and always had no luck with support. Now I was able to get in touch with an agent after only a minute or two. Great help and assistance, the process was a breeze!
Hi John was very good and helped me with my account and abandoned flow issues.
Just got started, pretty straight forward, PL has been of great help
Yotpo is amazing to use. I am a complete newbie to this and got a lot of help from the customer support agents. Princess, Marnie, and Rock were patient and super helpful with my queries, and even will go to the back end to help fix some issues I had. For the people Yotpo gets 5 stars.