Reviews (8,215)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.
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I've been using the Yotpo SMS app and I'm really impressed with its effectiveness. It's easy to use and has greatly improved our customer communication. Special thanks to Jay for his outstanding customer service—quick, professional, and extremely helpful. Highly recommend Yotpo SMS!
GREAT APP for automated marketing and updates for clients.
Marnie, made the verification process very easy! excited to use Yotpo for my clients.
The customer support was outstanding. Princess was so helpful that she even set the whole campaign for me as I set it up days ago. I will definitely continue to use Yotpo. The best for the business!
So far, so good. I have chatted with Princess, Marne and Quin and all of them have been so helpful!! I am new to the app and flows but this seems pretty simple once you get the hang of it. I am a small business and would suggest it to others.
very helpful and fast customer service from Rock N'
PL was very kind and helpful verifying my account.
Marnie was incredible with supply support for our DNS issue, took the time until it was resolved and working. Excellent customer service
Quin helped me swift and good with the verification process. Very friendly and gave some additional info so my experience was very nice.
great company, high quality, solid UI. melvin f helped me out, guy was amazing and professional. great company with great agents that resemble them
Jay helped me verify everything super quickly! 10/10 support.