Reviews (8,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
Refine
-
By rating
Don was very helpful, attentive and responsive to my issue. It was a pleasure!
No issues with this app. Great customer service by Marnie specifically, and by others in the past. text marketing is cheap and generates ROAS of around 50x (sounds like a lot but when texts are only 2 cent if you generate 1 $50 sale after every 50 texts 50x ROAS isn't too crazy.
Customer service (John D) via chat was quick to respond. I had an issue with a welcome popup and he helped me resolve the issue through screen shots and his knowledge via chat.
Great support and conversion results. Thanks SMS Bump! Especially Iven, he helped us and provided very helpful information!
Regie was amazing at his job I am satisfied with my experience.
very good customer support from Lord R. Look forward to working with smsbump for our sms marketing.
A must for marketing and customer service is great! Easy to work and able to promote sales easily. Thanks!
melvin helped me out, he's the sweetest and most efficient
I used this app to increase my sales, love the SMS and email that they just launched in. Iven clear out my doubts and even give suggestion on how to improve with the app. very happy and grateful for the quick service and response
PL was quick and efficient in helping me.