Reviews (8,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
Refine
-
By rating
I use this app as a team member of a large organization and have been SO impressed with their customer service. Chris and Mladen in chat have been exceptional. I highly recommend it.
Marine, was very helpful in updating my SMS Compliance. Quick to respond and right on to my questions. Thank you.
great experience, awesome app, helps drive revenue to our store
Very great software, got me insane ROAS for cheap CPP. So far spend $8.73 and have $1,452.39 in sales.
Support was fast to respond! Extremely helpful for a small business. We just added the app and are enjoying it.
Support très réactif, merci à Jeffrey personne qui m'a aidé et a validé le compte, on verra par la suite l'application qui à l'air vraiment pas mal et conseillé par beaucoup !
Angelica helped us validate our account, she was friendly and very knowledgeable, great customer service.
Angelica is great! Thank you for your kind words towards her. 😊
Support is always so helpful!
I just had a amazing customer service experience. All my questions were answered and I am ready to start using the smsbump service. So glad I joined this service. Lisa
Joann C. Was especially helpful, walking me through the process of verifying the company account step by step. She was patient, kind, and provided good customer service throughout the whole interaction.
Very good!