Reviews (8,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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Agent PL was very knowledgeable and helped solved all issues raised and provided advises on best practices to get the best out of SMSBump
Merci pour votre support,
j'ai parler avec votre assistante ''PL'' tres gentille et professionnelle et surtout repond rapidement au questions posez excelllent service !
Good Customer Service- Thanks for Joann's help, professional and patient.
Had a quick question about my account today and Mylene handled it great. She walked me through the issue fix and it was quickly resolved.
A Great Application with a very professional support TEAM :) This company responds within in seconds and solves any solutions you may have! Thank you "John D"
These guys have amazing customer service! I love their app and highly recommend it to anyone who does sms
I've been using this app and it helped me with backend marketing very well. Nice ROI. and great support when you meet trouble when using it. Thanks!
I haven't used it yet but the customer service is amazing. Through chat box help, I was able to get my profile up and running within minutes. super helpful team.
From creating automated workflows to crafting engaging campaigns, SMSBump's interface is intuitive and accessible.
However, what truly exceeded my expectations was the level of customer service provided by SMSBump. Whenever I encountered a question or needed assistance, their customer service team was readily available and consistently demonstrated a commitment to resolving my queries promptly. Thank you, Joann and other customer service who helped me.
Melvin was very helpful with my verification process