Reviews (8,231)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

November 3, 2023

Great support, best sms app on shopify.

Royaume Éternel
France
About 3 years using the app
September 15, 2022

Great app with many integrations.
Customer support is also super responsive as well (shout out to Lord who's a superstar).

Balto
France
About 3 years using the app
April 19, 2023

Great supporting from Marnie. Super friendly and prompt to help with a few admin issues I was having from my end. She was quick in providing solutions and helping me. Thanks again!

CULTIVER - Australia
Australia
About 3 years using the app
October 11, 2020

Awesome app! Great customer service and its so easy to use. Can't wait to implement their tips and watch my SMS list grow :)

soie
United States
About 3 years using the app
March 12, 2022

My favorite must needed app for all your SMS needs. The support including Rosen is amazing. They try their best and it shows

Beauty Lust
United States
About 3 years using the app
August 4, 2022

Customer support is great. They are very quick in helping you out with the initial support. Lord was great. I will be back with more feedback once I start using it.

BeChic Hair
Qatar
About 3 years using the app
Edited May 31, 2022

This is definitely one of the best marketing apps. The customer support is also great, very kind! I recommend SMSbump to everybody!

365CarMods
Bulgaria
About 3 years using the app
November 15, 2023

Don did a great job following up within minutes of my request!

Thanks Don!

Mission Essentials
United States
About 3 years using the app
November 8, 2023

thanks to regis for helping me out, great customer service and very helpful. help was greatly appreciated. thanks again

monalisabratzboutique
United States
About 3 years using the app
April 15, 2023

Customer Support was fast and easy, I had a problem with something I didn’t understand and Keano help me out to fix it. Fast responding and had patience with me. Thank you again

Kicks Protectors
United States
About 3 years using the app