Reviews (8,231)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

December 14, 2023

PL helped me a lot. Great customer service!

TCS Boutique
United States
Almost 3 years using the app
Edited October 19, 2024

Excellent customer service. Joann assisted me with adding my policies so I could start using SMS. Very professional and patient in answering all my questions.

Outspoken Clothes
United States
About 3 years using the app
September 15, 2023

The support is amazing. John D. really helped us out.

The Velvet Lotus Shop
United States
About 3 years using the app
September 6, 2023

Very helpful Thank you for fixing my issue

Smile Sciences
United States
About 3 years using the app
October 9, 2020

Great service! I haven't started using the app yet. But I can talk about the chat service that was great and quickly resolved the account validation!

KinsmanSales
United States
About 3 years using the app
December 18, 2022

I've had two different chats and both times the responses was VERY fast and accurate. They resolved my issues quickly and were happy to do so . Great customer service. Thank you.

Damsel In Allure
United States
About 3 years using the app
Yotpo - Email & SMS replied January 20, 2023

Thank you for writing a review — we value your feedback.

May 2, 2024

regie and you guys platform is guide to greatness. it was very easy for me to verify my tfn thanks to regie

GET MONEY DAILY
United States
27 days using the app
January 11, 2021

Absolutely fantastic value for your dollar. Don't sleep on this. Great features, very user friendly and the customer support is off the hook.

GLITCH Footwear™
Australia
About 3 years using the app
June 1, 2022

I really like this app. I've been using it for a few months now, and it has only gotten better over time.

Archiduchess
United States
About 3 years using the app
September 1, 2023

john d fixed my issue it could have been a little quicker but never the less he helped

Nubian Queens Closet LLC
United States
About 3 years using the app