Reviews (8,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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This review is specifically based on the app's support. I had a few questions about validation due to an SMS issue and reached out to the online support. I was connected to PL. PL is fast, friendly, and extremely helpful. I appreciate the help with my issue.
I had a really good experience with Joann C. from the support team, I had an issue with my account verification and my campaign of 1000 messages failed, she quickly assessed the situation and resolved the issue in a very short time!
When I was having trouble verifying my account John had took time to help me out with fixing my issue. I was so worried that I wouldn’t be able to use my Shopify store but he came to my rescue. I recommend sms bump to any new beginner because they will literally walk you through and help you.
Great app, really helps to grow your business also great helpdesk. They help you setting everything up
best app for sms and the service is excellent, very professional technician , and help you very fastly for intagration with other app thank you to Smsbump
it's so powerful , thank you for all technicians
The agent Keano helped me with professionnals advices and make a real good Job.
Special great thanks for Keano !!!
Great app, easy to use, good experience with customer support and it's really essential to explode the profitability and earn more.
Easy to use, fairly priced, great support. If you’re looking to add SMS to your marketing efforts, this app is the best choice.
We have been so happy with this app. I had a little confusion with something tonight and worked with Fhoel over the customer chat and we solved the problem quickly!
AJ in support was incredible!!!! Patient and really took care of me today as we set up lots of new things in my app.
I use this app to help send SMS notifications to my customers, it works great and the validation process is easy and quick!