Reviews (8,217)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

October 4, 2024

Needed help with a TFN verification. I worked with Quin and the experience was quick and easy!

Girl on the Go
United States
28 days using the app
September 4, 2024

Marnie is the best, great app! thank you

Seed World
Israel
Almost 3 years using the app
September 13, 2024

Melvin is very kind and helped me fix my problem!

Riding'times
United States
About 1 month using the app
August 5, 2024

Support team of Yotpo is fantastic everything was fast my person from support team was Marie she helped me a lot, and I am incredibly grateful for it. Her willingness and empathy were evident from the start. Her advice and support encouraged me and truly helped me resolve a difficult situation. Marie is a reliable and kind person whom I highly recommend to anyone in need of assistance. Thank you, Marie!

Qleanix
Czechia
About 2 months using the app
October 16, 2024

Very easy to use, quick response from the live chat support, toll free number verified in minutes (thank you Melvin)

Shroomtopia
Bulgaria
9 days using the app
September 20, 2024

Melvin is helpful in explaining what I need to do next

Viking King Trading Co
United States
11 months using the app
September 19, 2024

Melvin F was awesome! Super helpful. I really love using this app and also inviting my clients to use the app as well.

Lenny Rocks Web Designs
Australia
8 days using the app
October 7, 2024

JOHN D was quick and efficient in verifying my account and talking it through with me

Graveyard
United States
4 months using the app
October 24, 2024

got support from PL, very kind and fast respond, very patient and helped me!

Blend It Out
Italy
15 days using the app
August 12, 2024

Princess S was amazing. wish more customer service reps were like her. give her a raise

Shopping on Earth Made Easy
United States
6 months using the app