Reviews (8,141)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its easy setup and integration with Shopify, enhancing marketing campaign management. The customer support, especially from team members like Marnie and Quin, is frequently praised for its excellence. Merchants note the effectiveness of the SMS and email marketing features, such as sending pictures and links, which significantly boost customer engagement and sales. The pricing model is considered cost-effective, with free emails up to a certain limit and usage-based charges. Additionally, its quick issue resolution and seamless integration with other related apps and Shopify features make it a favored choice for e-commerce marketing.

November 10, 2018

I just install the app and I will come later to report the result.
I have high hopes for this app.
Thank you!

CEZ
Philippines
Over 1 year using the app
July 11, 2018

We definitely needed this for our meal prep service. Working great so far!

Synergy Mealz
United States
About 1 year using the app
Edited May 26, 2020

Great when it works, but seem to have bugs somewhat frequently. The team is very responsive though and addresses them quickly when notified.

Ohza
United States
About 1 year using the app
April 26, 2022

They really helped guide me. very helpful and got me what i needed to take my store to the next level

humitrend
Australia
About 1 year using the app
September 1, 2020

This app is extremely easy to use and my ROI is crazy. I would love it more if the knowledge center was a little more organized.

Bom Bombs LLC
United States
About 1 year using the app
Edited December 26, 2019

Very rude staff. I created an affiliated account and transferred funds from my current to the new one and they refused to activate my campaigns quoting i'm not verifed. Also whenever I switch my campaigns to active, I come back a few minutes after to find them inactive potential losing me money

Update: This was fixed later but it did take a while. I most certainly lost out on some potential conversion so 4 stars.

Sticky Plus | Home of Innovation
Canada
About 1 year using the app
October 16, 2023

Customer service was very helpful & AJ was extremely helpful. He answered all of my questions and made everything easier

wunnaone
United States
About 1 year using the app
August 20, 2020

Great customer service. We just get installed the app and now we are expetcing for the results!!! :)

Bag Protectors
Spain
About 1 year using the app
Yotpo - Email & SMS replied August 21, 2020

Thank you for the review. If you want to get the most out of our app, make sure to contact our support team so they can give you tips and suggestions ✌️

April 27, 2023

Great App & support costumiers. a must have for sms & email retargetting ! don't look further. ENJOY!

POSTUPRO
France
About 1 year using the app
Edited March 18, 2023

we just hooked everything up to the store so haven't been able to test things out thus far to see results. but the customer service is top notch thus far! Ronnel V really helped me out..

Ocasion
Canada
About 1 year using the app