Reviews (8,217)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

July 10, 2024

Melvin was a massive help to setting up my toll free number. The process was easier than making a sandwich. Definitely couldn't have done it without their great help and great attitude.

Devout Apparel Co
United States
About 1 year using the app
August 23, 2024

Easy set up in 5-6mins. Rock was very helpful to assist me with some extra questions I had.
thank you !

Brushy™
United Kingdom
24 days using the app
Edited August 19, 2024

For being a new user to both Shopify and this Yotpo email client app, I was very happy with the service Quin and PL provided today. Not only did she silvery issues but she helped me problem solve some basic features of their app that I had glossed over and missed. Big shout out to her for all of her awesome help.

Yudae Wellness
United States
2 days using the app
September 13, 2024

Jay in the Support team is friendly guy and he really helps me when I have problems. Very good

ALIKA
Vietnam
About 1 month using the app
August 13, 2024

i had absolutely no idea how it worked. i even checked on youtube.
support helped me step by step to verify the account.
Thanks

KRAZE
United Arab Emirates
30 days using the app
August 6, 2024

John was absolutely amazing and super quick with my enquiries.

WoodenLux
Australia
Over 2 years using the app
August 12, 2024

John D was very helpful and got me squared away immediately. What a Rockstar!!!! Thanks so much John!!!

Brandyalyfe
United States
5 months using the app
July 24, 2024

Quinn was very helpful and took her time to find the solution to my problem!

blossoming lashes
United States
Over 1 year using the app
August 2, 2024

Best SMS app ever. Thanks to Regie for verification, now I can increase my store revenue! Recommended

Phone Heaven Zone
Germany
About 1 year using the app
November 6, 2024

PL was very helpful, very quick and easy process compared to other platforms which was surprising when I seen how easy and fast it was, Thank you!

SYNOTACY Official USA Website | "FortyThousand"
United States
About 21 hours using the app