Reviews (8,254)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

September 4, 2024

Marnie is the best, great app! thank you

Seed World
Israel
Almost 3 years using the app
September 15, 2024

I appreciated the experience. Marnie. E was super friendly and helpful. Problem solved quickly. Keep it up.

Pâtisserie Nabliya
Tunisia
14 days using the app
September 9, 2024

I had an excellent experience with customer support, and PL was absolutely fantastic! They were incredibly friendly and helpful, making the whole process smooth and efficient. Everything was handled quickly, and I felt genuinely well taken care of throughout the interaction. Thank you so much for the outstanding service!

Scorpiosa Beauty🦂
Germany
5 days using the app
October 13, 2024

Communication was very good. The person I was speaking to, John D, helped me greatly.

Process
United States
7 months using the app
October 2, 2024

Great customer service from Joann!

Luelle
Albania
Over 1 year using the app
July 23, 2024

Marnie was incredible with supply support for our DNS issue, took the time until it was resolved and working. Excellent customer service

Elderwise Organics
United States
Over 2 years using the app
August 5, 2024

Had to reach out to customer service and the attention was fast and simple, thanks to John D who took my case. Really smooth.

Vindicta Studios
Venezuela
3 months using the app
November 13, 2024

Fast and efficient help from John D

Le Taulier
France
8 months using the app
September 6, 2024

Yotpo support was very helpful and was very quick to reply and solve my issues. Melvin was extremely helpful and effective in addressing my concern. He offered clear guidance and guided me step by step through the resolution process.

Itty Bitty Baking
Australia
7 days using the app
August 24, 2024

John D help me resolve a question i had in mind about my account. Fast and efficient! Thanks for your patience!

INDIGOS ONLY
United States
5 months using the app