Reviews (8,234)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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I recently had the pleasure of receiving assistance from PL, and I felt compelled to share my positive experience. PL went above and beyond to address my concerns and provide solutions that exceeded my expectations.
Their knowledge and expertise were evident throughout our interaction. PL demonstrated a deep understanding of the subject matter, and their ability to communicate complex information in a clear and concise manner was truly impressive. I felt well-informed and confident in the guidance provided.
What stood out most was PL's dedication to ensuring a positive resolution. They approached my inquiries with patience, professionalism, and a genuine commitment to helping me. I greatly appreciated the personalized attention and the sense that my concerns were genuinely cared for.
In the realm of customer service, PL sets a high standard. Their helpfulness and problem-solving skills make them an invaluable asset. I highly recommend reaching out to PL for any assistance you may need – you won't be disappointed!
Simple experience and positive customer services thanks to Joann C.
Marnie was an excellent help. she was patient and essentially did my requests for me to the t! thank you marnie
The support team is awesome! Special thanks to Reggie!
Marnie E was so helpful in validating my setup, so quick and easy!!
Very happy with the service. Don was a great help
customer service was fast and friendly, shout out to PL for helping me verify my number.
Marnie was able to give me great customer service on my Qs.
Melvin did an amazing job onboarding and verifying my account. He was patient with me and was quick with detailing how the verification process works. I feel taken care of and in good hands. Excited to continue growing my business with SMS Bump!
I was helped by Melvin and honestly he was the most helpful person ever!