Reviews (8,254)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
Refine
-
By rating
Marnie was incredible with supply support for our DNS issue, took the time until it was resolved and working. Excellent customer service
Fast and efficient help from John D
Yotpo support was very helpful and was very quick to reply and solve my issues. Melvin was extremely helpful and effective in addressing my concern. He offered clear guidance and guided me step by step through the resolution process.
Had to reach out to customer service and the attention was fast and simple, thanks to John D who took my case. Really smooth.
John D help me resolve a question i had in mind about my account. Fast and efficient! Thanks for your patience!
PL was very helpful, very quick and easy process compared to other platforms which was surprising when I seen how easy and fast it was, Thank you!
Princess S was amazing. wish more customer service reps were like her. give her a raise
Support team of Yotpo is fantastic everything was fast my person from support team was Marie she helped me a lot, and I am incredibly grateful for it. Her willingness and empathy were evident from the start. Her advice and support encouraged me and truly helped me resolve a difficult situation. Marie is a reliable and kind person whom I highly recommend to anyone in need of assistance. Thank you, Marie!
John D was extremely helpful with assisting me with my problem I was having!
Jay in the Support team is friendly guy and he really helps me when I have problems. Very good