Reviews (8,222)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

September 13, 2024

Rock N locked in for me, and made the process of verifying my toll numbers easy, thank you.

DryBuddy
France
About 1 month using the app
September 19, 2024

great service from PL! amazing

Apocalypse
United States
9 months using the app
August 18, 2024

Great assistance and effective chat John D was amazing in helping me

Rae Symone Collection
United States
About 1 year using the app
August 27, 2024

Very quick, efficient, and friendly communication and resolution. Thank you very much to Joann C.

ElocDupree
United States
11 months using the app
September 3, 2024

Melvin was incredibly helpful. Thanks!

Unimaginable Foods
United States
Over 2 years using the app
September 13, 2024

YotPo has a steep learning curve. However, the customer service has been fast to respond and friendly. John was very quick and friendly in providing answers where possible.

Cat Evolution
Australia
2 days using the app
October 3, 2024

Very fast and efficient assistance (from Melvin)

Lovili
France
About 1 year using the app
July 12, 2024

Quin helps me a lot, very fast response. Now i will see if it's worth the price !

DecoMotos
France
Over 2 years using the app
July 18, 2024

Quin was very quick an helpful in verifying my account, now to actually use it and see how it works!

Eternal Threads
United States
11 months using the app
August 26, 2024

I contacted support via chat and spoke with Marnie. They were super helpful and walked me through updating the policies on my site for my toll-free number to be resubmitted for approval.

StitchWichs Custom Apparel & More
United States
9 days using the app