Reviews (8,222)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

September 25, 2024

Just worked with Joann at Yotpo support and got the most curtest and knowledgeable help ever, just great.

CEW Store
United States
9 days using the app
June 25, 2024

John D was really helpful in helping me setting everything up. Do not contact the support by mails though they are not helpful there, only by chat.

Sweet Birth
France
Over 3 years using the app
August 30, 2024

Consiglio questa applicazione, già abbastanza conosciuta per chi fa SMS marketing. Inoltre, non è necessario sottoscrivere un abbonamento: si pagano solo gli SMS inviati dall’automazione.

Ringrazio Rock del supporto clienti per aver chiarito in modo efficace i miei dubbi su alcuni aggiornamenti dell'app.

Zanossistore™
Italy
Over 2 years using the app
October 16, 2024

Thank you Rock N' for the help! Very quick and easy!

Kicks Collective PA
United States
About 1 month using the app
June 25, 2024

I am new to this ap, and have a lot to learn still. Customer Support is very patient and helpful!
I have definitely seen increase in sales, with even my limited understanding of marketing and SMS/Email. I am sure it will only get better as I learn more. Joann C at support was a big help to me!

Campbells and Chaos
United States
11 months using the app
October 2, 2024

Marnie did a great job.

Accesorios MVC
United States
Over 1 year using the app
August 8, 2024

I recently received support from Regie, and I couldn't be happier with the experience. Regie was incredibly helpful, friendly, and knowledgeable, addressing all my concerns promptly and efficiently. It's clear that customer satisfaction is a top priority. Highly recommend their support team!

My Mystic Melodies
United States
29 days using the app
October 4, 2024

I had a quick response, and questions answered in a timely manner, thank you quin for your time.

Bigt's Accessories
United States
About 1 month using the app
October 29, 2024

Princess was so helpful and made the process quick, easy, and simple. Im all verified and ready to go. Thank you Princess.

Teighlor’d Perucas
United States
1 day using the app
August 19, 2024

Great experience! thanks John

HUMNPEACE
United States
Over 2 years using the app