Reviews (8,222)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

September 24, 2024

Needed some assistance and joann was very helpful and knew exactly how to fix my issue.

Pickle Patakha
India
3 days using the app
July 30, 2024

Rock was the customer support agent who helped me, he was amazing—knowledgeable of the job and had a fast response. Loved it.

Irunik Store
United States
About 2 months using the app
November 8, 2024

jay did a good job

TnfyStudios
United States
7 months using the app
August 19, 2024

Great experience! thanks John

HUMNPEACE
United States
Over 2 years using the app
August 4, 2024

Customer support is so cooperative and helpful. Joann C one of the agent from yotpo has resolved my issue immediately.

DODOSKIN
United States
7 months using the app
September 23, 2024

John D in customer service was very kind fast and helpful in helping me accomplish what I was trying to do.

Beach Bite Tackle
United States
6 days using the app
October 23, 2024

Although now I am just starting, but the customer service really impress me, Jay, one of their guy is really nice and patient, help me a lot with the setup problem. With the customer service, no doubt this app will be awesome.

CRAZYGIRL
Hong Kong SAR
About 7 hours using the app
July 16, 2024

App was simple to set up and use. When I needed help from the support team it was easy to get to them and were very helpful. Especially the agent (Marnie) that helped me today. Gave me video insturctions on what to do and was a quick responder.

MaxDecore
United States
About 2 months using the app
October 14, 2024

Great response time and customer service, Gladly thanks PL and the support given by her.

FalkenTeck
United States
5 days using the app
September 12, 2024

Thank you Melvin for your chat support for setting my account verified. Thank you once again.

Tamil Nadu Samayal
India
14 days using the app