Reviews (8,222)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.
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Needed some assistance and joann was very helpful and knew exactly how to fix my issue.
Rock was the customer support agent who helped me, he was amazing—knowledgeable of the job and had a fast response. Loved it.
jay did a good job
Great experience! thanks John
Customer support is so cooperative and helpful. Joann C one of the agent from yotpo has resolved my issue immediately.
John D in customer service was very kind fast and helpful in helping me accomplish what I was trying to do.
Although now I am just starting, but the customer service really impress me, Jay, one of their guy is really nice and patient, help me a lot with the setup problem. With the customer service, no doubt this app will be awesome.
App was simple to set up and use. When I needed help from the support team it was easy to get to them and were very helpful. Especially the agent (Marnie) that helped me today. Gave me video insturctions on what to do and was a quick responder.
Great response time and customer service, Gladly thanks PL and the support given by her.
Thank you Melvin for your chat support for setting my account verified. Thank you once again.