Reviews (8,159)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its easy setup and integration with Shopify, enhancing marketing campaign management. The customer support, especially from team members like Marnie and Quin, is frequently praised for its excellence. Merchants note the effectiveness of the SMS and email marketing features, such as sending pictures and links, which significantly boost customer engagement and sales. The pricing model is considered cost-effective, with free emails up to a certain limit and usage-based charges. Additionally, its quick issue resolution and seamless integration with other related apps and Shopify features make it a favored choice for e-commerce marketing.
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nice app to make good business with my costumers. I'm sure my business will raise with this app sms bump
I use it to recover Abandoned cart. It works well. Also plan to use their other services as well. Looking forward!
don was very fast and helpful with helping me set up my verification for my toll number and also very respectful.
Great app, Perfect for Busy Q4. Seeing a lot more conversions through SMS. However, we are seeing the app not start up from our backend often enough.
I think the free version is bs. I've been trying to complete this compliance garbage for 2 hours and all I get is error messages. DO YOU WANT ME TO PAY FOR THIS TO WORK?? WHY NOT JUST SAY IT RATHER THAN MAKING IT IMPOSSIBLE TO USE THE "FREE VERSION" ON TOP OF IT THEY WON'T LET ME LEAVE THIS REVIEW UNLESS ITS 4 STARS OR ABOVE. WHAT A CON JOB THIS 0NE IS
Hello there! Stoyan here from the SMSBump team.
I believe that there is some misunderstanding here. None of the compliance requirements require you to be on a paid package, so I guess something was missed here. Feel free to reach our support team and they can guide you on how you can set up the app correctly. In addition, you can also check our knowledge base and blog posts.
As for the review system - it is entirely managed by Shopify and we can only reply to them.
Thank you!
The customer service is great. They are very helpful and knowledgeable. It will take some time to get used this app but I'm hoping it helps
Good app for sending SMS flows, integration is kind of difficult but overall it's nice and good to use.
j'ai bien aimé l'application, car Marnie m'a bien assisté à la l'activation de mon compte et tout cela en un temps record.
I didn't used the app yet but the team is amazing. The helped me for all the steps with patience and kindness.
Thank you so much
Great customer service especially with Marnie. App was confusing at first to use however Marnie helped me understand it better.