Reviews (8,357)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective, usage-based pricing, especially beneficial for small businesses and startups. It features advanced email marketing and SMS tools, precise segmentation, and effective tracking. The setup is straightforward, and it integrates seamlessly with other systems, including Yotpo's reviews, subscriptions, and loyalty programs. Merchants also appreciate the responsive customer support and a free tier that offers a generous email allowance.

September 9, 2022

bom, recuperei bastante carrinho abandonado com sms . e complicado de mexer. deveria ter em portugues

Loja Delas pra elas.
Portugal
5 months using the app
October 8, 2022

Quin was great. Enjoyed using this app. Comments really helped me and other merchants decide whether to use this app.

Rosas Quality Hair
United States
5 months using the app
May 19, 2021

L'examen a passer au début est un peu trop compliqué. Heureusement que le service client est très qualitatif.

PokéPop™
France
5 months using the app
December 30, 2021

tchat très réactif, en deux minutes un conseiller très aimable a pris le temps de résoudre mon problème je recommande

SORINITY
France
5 months using the app
July 10, 2023

Although it was a little unclear that i had to verify my account, Quin was able to help me and showed me the steps to verify and get my SMS going. Thanks!

fleur
United States
5 months using the app
November 18, 2023

J'ai très bien apprécié la rapidité de Elijah dans le traitement de ma requête.

Laussane
Côte d’Ivoire
5 months using the app
April 19, 2023

So Far I like it a lot :) , They are really quick on answering questions but I havent tryed all the features yet

thepinkshop
United States
4 months using the app
Edited June 5, 2020

enjoy using sms bump recommend it truly thanks again for all the things and their customer service is also good.

UNITRENDY DEALS
Australia
4 months using the app
February 5, 2024

I'm just new to the SMSBump app, and I don't know it well for the moment. But i've had a 5/5 support with PL, and this makes me optimistic about the fact that the more i'll use this app, the more i'll enjoy it to a 5/5 overall review score

Pharls
United Kingdom
4 months using the app
May 20, 2021

Estoy recién empezando a usarla, hasta ahora todo bien, el equipo de soporte es un 10, no se han demorado nada en responderme y son muy educados.

Worio
Chile
4 months using the app