Reviews (8,159)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its easy setup and integration with Shopify, enhancing marketing campaign management. The customer support, especially from team members like Marnie and Quin, is frequently praised for its excellence. Merchants note the effectiveness of the SMS and email marketing features, such as sending pictures and links, which significantly boost customer engagement and sales. The pricing model is considered cost-effective, with free emails up to a certain limit and usage-based charges. Additionally, its quick issue resolution and seamless integration with other related apps and Shopify features make it a favored choice for e-commerce marketing.

July 8, 2023

Keano help me through it he/she was quick and easy

Smoko
Canada
6 months using the app
November 26, 2020

merci pour le très bon service client que j'ai recu de la part d'angelica. je nai pas encore utilisé l'appli mais le servie client est bon avec possibilité de parler en plusieurs langues.

SplashShower
France
6 months using the app
June 25, 2020

Found it a small bit difficult to get the attention of support with a recent issue but when I did, I got there full attention and they were helpful & friendly whilst helping me resolve the issue. Thanks Mladen from online chat support!

Pure CBD Oil
Ireland
6 months using the app
July 18, 2023

l'APP è perfetta permette di aumentare vendite ad un costo praticamente irrisorio, l'assistenza è veloce e puntuale consigliata QUIN è stata velocissima a risolvere ogni mio problema

Cleo
Italy
6 months using the app
May 8, 2020

This app is super easy to use when trying to send mass texts. Just upload your contacts, purchase some credits and it's so quick to send out. Wish the pricing was lower, hence the 4-stars. But it works.

BellaBar Organic Beauty
United States
6 months using the app
April 29, 2020

This app is new to me but they recommended it to me, I still can't judge the usefulness but the customer service is excellent

HerbaStoreAD
Italy
6 months using the app
May 24, 2023

First time I asked to solve problem they said they would get back to me but they never did but after I messaged them once more they fixed it on the spot.

Solitude
United States
6 months using the app
Edited September 21, 2020

Im definitely going to be using this app more. I had great help with people who had tremendous patience with me. There wasnt much to not enjoy, the customer service people helped me out plenty. Thanks alot SMS Bump.

Garsley
United States
6 months using the app
February 3, 2019

Just started using it. Simple and nice UI. Hoping I make some bucks through it. iSense has other apps too will use those as well if this works

SocialShoppy
United States
6 months using the app
January 11, 2023

Avevo un problema e l'agente di assistenza clienti me lo ha subito risolto, si chiamava Marnie, veramente gentile e tempestivo nelle risposte. App super consigliata

earsafe
Italy
6 months using the app