Reviews (8,255)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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John D in customer service was very kind fast and helpful in helping me accomplish what I was trying to do.
I'm really liking Yotpo and really like that the prices are based on usage rather than number of customers (number of customers pricing going up with time even if your revenue stays the same because your customer count grows every month even when leveled out). The email template editor seems a bit buggy but I got though it all. I had some wonderful help from Princess and JoAnn! Very knowledgeable and made sure my issues were dealt with. With features like flow, Yotpo has a learning curve, but not too bad. Its VERY customizable.
Melvin was a massive help to setting up my toll free number. The process was easier than making a sandwich. Definitely couldn't have done it without their great help and great attitude.
Quinn was very helpful and took her time to find the solution to my problem!
Thank you Melvin for your chat support for setting my account verified. Thank you once again.
rock was very helpful!
their customer service is very helpful, specially Quin, she is the best
Great experience! thanks John
Quin was very helpful with answering all the questions I had about my verification process! Highly recommend for SMS marketing needs.
PL helped me a bunch with the support and was quick with everything.