Reviews (8,347)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective, usage-based pricing, especially beneficial for small businesses and startups. It features advanced email marketing and SMS tools, precise segmentation, and effective tracking. The setup is straightforward, and it integrates seamlessly with other systems, including Yotpo's reviews, subscriptions, and loyalty programs. Merchants also appreciate the responsive customer support and a free tier that offers a generous email allowance.

January 23, 2023

Djan, thank you for your very helpful support service. Now we move with this instrument of workforce.

Nobleleads Fashion Online Store
Spain
Over 1 year using the app
August 19, 2022

I have just trialed sms, some things are easy and some i find difficult but getting there
we will see after my campaign the response

The Studio Boutique
Australia
Over 1 year using the app
Edited February 23, 2022

The support team has finally solved our account login issues. Thank you and a a special shoutout to Bratan Dyakov for helping us!

BodyFeet.co
Singapore
Over 1 year using the app
Edited November 28, 2022

It's not working! It's way too complicated. Support staff gets back to me when they can. The YouTube video instructions did not match the homepage set up for me so I had questions just trying to navigate. Plus, I realized that some of the things I was trying to do were only available if I up-graded. I am on the Free Plan so this is probably not going to work for me.

PAMELA'S ART by PonsART - a Gift Shop and Marketplace
United States
Over 1 year using the app
August 10, 2023

I just want to say that Joann C helped me alot with gettting my SMSBump to work. I had it scheduled for right away and it did not send out. After going back n Forth, She found the problem and my SMS campaign was sent out right away.

I AM FITNESS APPAREL
Canada
About 1 year using the app
July 11, 2024

don't know if it works but it would be goof if it was easier to use and n needs a little bit more work

SOMSHAERT.inc
United States
3 months using the app
Edited December 25, 2023

In regards to my first review. One of their support agents promised me to get my toll free number working for US marketing ASAP. It's now been 5 days and no updates on the case whatsoever which makes me pretty unsatisfied. Hope they'll help me out as promised.

Amazing app. Very good, reliable and helpful support. Shout out to Quin (support agent) who helped me set up everything seamlessly.

Belware Barn
Denmark
About 1 year using the app
August 6, 2024

unfortunately marketing promises more than what the product actually delivers. Onboard and IP warming process is very manual and segmenting are limited. There billing process is fair, the software is fast & responsive, and support (Melvin) was great. With the lack of limited shopify marketing integration and extremely aggressive push towards SMS doesn't look like this platform is the right choice ...

MLTD
United States
13 days using the app
July 29, 2019

Great ROI, easy to use and very affective.
You also get free credits which do last a very very long time.

Androni MAKEUP
France
9 months using the app
January 22, 2024

Hi and greetings, I'm new to your service and would like to stress how delighted I was in receving assistance in setting up my policies matter for SMS onto my website. Marnie was clear on my steps, it's process and their speed was truly suprising well. Thanks again for having such a platform for assisting us all. Happy new year.

TPPG-APPARELS.LLC
United States
8 months using the app