Reviews (8,347)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its cost-effective, usage-based pricing, especially beneficial for small businesses and startups. It features advanced email marketing and SMS tools, precise segmentation, and effective tracking. The setup is straightforward, and it integrates seamlessly with other systems, including Yotpo's reviews, subscriptions, and loyalty programs. Merchants also appreciate the responsive customer support and a free tier that offers a generous email allowance.
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Yotpo is amazing to use. I am a complete newbie to this and got a lot of help from the customer support agents. Princess, Marnie, and Rock were patient and super helpful with my queries, and even will go to the back end to help fix some issues I had. For the people Yotpo gets 5 stars.
i spoke with john today in verifying my telephone number he was vey quick and respectful i do appreciate him diligent in his work. Thank you!
My account was not verified for a few months without me knowing. But Melvin has been of great help to fix this issue in less than 10mn.
That boy John D was a very helpful guy and answered all my questions.
i was requested to check the support team to have my account verified before sending text message, John D. was so informative and patience... providing answers to my question and my account is now verified... much appreciated John.
John D was very helpful!
Yotpo so far has had great service. The interface is very easy to navigate. I spoke to an agent named Melvin who helped me through the whole verification process and they made it very easy and helped a lot!
It helped me a lot with sending out abandoned cart very quickly and would recommend to people interested in sending out SMS automations it would help quickly x
all good ... Specially, Melvin tried everything possible to fix my issue because SMS campaign failed and I needed it fast reaction on Yotpo side thank you
PL was super helpful in getting my site authenticated and was quite responsive. Would recommend.