Reviews (8,201)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.
Refine
-
By rating
Needed some quick assistance for the relaunch of my website. Marnie was very helpful and knew exactly how to fix my issue.
I had a lot of issue figuring out how to be able to have a embedded form to my landing page. John D took his time and went in and explain to me how it work and how to put it after he did it already for me. Really help me a lot and now i have a lot of people on my SMS. Thank John D
Thanks to PL. She worked quickly to get my TFN verified. Very professional.
Great app with a lot of options! Also, the support is amazing, PL helped me very quickly with the template question I had.
Edit: I've been using Yotpo for some time now, and I'm more than satisfied! When I needed help for the second time, Melvin was there to help me in a matter of minutes. Thank you! :)
This app is a game-changer. Its robust marketing features allowed me to replace multiple apps with just one. Quin was incredibly helpful in guiding me to the documentation for the app set-up.
Hello im writing a review about the person who helped me, the name was Quin and they completely saved me from hell. I was struggling so hard to get rid of my sms pop up for days and countless hours and she hlped me in seconds. Definitely deserves a raise.
PL helped me by swiftly responding to my requesting and guiding me through the process of verifying my TFN number I am very thankful for their help.
Jay was awesome. thanks for putting me through the process
Jay understood the assignment !!! he showed patience and phenomenal customer service--Thank You Jay--Keep up the great work !!!
Easily the best customer service chat I’ve ever encountered. PL was great help with all my questions and the app itself is very organized and professional.