Reviews (8,256)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

August 8, 2024

I recently received support from Regie, and I couldn't be happier with the experience. Regie was incredibly helpful, friendly, and knowledgeable, addressing all my concerns promptly and efficiently. It's clear that customer satisfaction is a top priority. Highly recommend their support team!

My Mystic Melodies
United States
29 days using the app
July 18, 2024

Quin was very quick an helpful in verifying my account, now to actually use it and see how it works!

Eternal Threads
United States
11 months using the app
October 28, 2024

Just getting started but customer service has been great, especially Jay.

Nebraska Seeds
United States
About 13 hours using the app
July 12, 2024

Quin helps me a lot, very fast response. Now i will see if it's worth the price !

DecoMotos
France
Over 2 years using the app
September 7, 2024

thanks john d for your professionalism and help!

HairBaby
United States
9 months using the app
July 30, 2024

Rock was the customer support agent who helped me, he was amazing—knowledgeable of the job and had a fast response. Loved it.

Irunik Store
United States
About 2 months using the app
August 4, 2024

Customer support is so cooperative and helpful. Joann C one of the agent from yotpo has resolved my issue immediately.

DODOSKIN
United States
7 months using the app
October 13, 2024

I want to express my heartfelt gratitude to PL for his invaluable help during my process. Their professionalism and availability made all the difference. With their insightful advice and support, I was able to move forward with confidence. I highly recommend [Name] to anyone needing assistance in this area. Thank you once again for everything!

Nomade Vision
France
About 3 hours using the app
November 4, 2024

Rock N was really helpful helping me with validating my toll free numbers to send to messages to United States, Canada, and Puerto Rico.

Urban Tee Shop
United States
4 days using the app
September 1, 2024

Great app as far as i know, its working pretty fine, John D is a great support

Cardventure
Australia
7 days using the app