Reviews (8,222)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.
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Yotpo customer service/chat support has been great and smooth. Shout out to Marnie E. for a quick and easy verification process! Thanks to John D. for the great customer support
Rock N was really helpful helping me with validating my toll free numbers to send to messages to United States, Canada, and Puerto Rico.
Quin was a big help! So far the app is pretty user friendly, just has a bit of a learning curve. SMS and email automation will be great for my little shop!
'Jay' was great and quick to help fix my bug! Thanks
Joann was wonderful. She solved all my problems and was extremely kind and helpful. Thank you Joann C for making this portion of starting my business easy
Perfect my experience with this app. I would recommending also PL for the customer support.
Yotpo has truly achieved the impossible! All of my loyalty, email, sms and customer data in ONE platform. Switching to yotpo has successfully replaced klayvio, attentive, loyalty lion and several expensive custom integrations, radically simplifying my marketing team and operations. Their live support has also world class and has been available 24/7 during my team onboarding process, going above and beyond for us even without an enterprise license or SLA. Extra special thanks to Joann C from the support team for her quick real-time help with our email marketing this morning!!
PL was amazing with the help that was provided today!! Thank you so much for making it easy for me to understand.
Had a good experience with Melvin.
really good service, Rock helped me verify my account.