Reviews (8,222)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

July 31, 2024

Quin was a great help with my SMS issues, great app as well.

KIF Vintage
United States
About 1 year using the app
July 3, 2024

So far so good! Love how quick they respond, even after hours.. John D was especially helpful, resolved an issue faster than expected. Thank you!

ICY Couture
United States
7 months using the app
August 8, 2024

Melvin was very quick and helpful!

OnyxApparell
United States
Over 1 year using the app
July 12, 2024

I have been using this app for a while, all the features are good, especially the customer support very supportive and patient, like Melvin that help me recently.

Sleep Go
Vietnam
3 months using the app
August 9, 2024

good job

Parisroses
France
About 3 years using the app
September 24, 2024

Very helpful

Day's Parts Yard
United States
Over 1 year using the app
November 9, 2024

I am Happy With Yotpo Customer Service. Joann Helped me to Resolve the Technical Issues. He had a Lot of Patience. Thank you Joann and Yotpo

IPTI
India
1 day using the app
September 17, 2024

Jay was extremely helpful and impeccable customer service! Thank you Jay!!

Georgia Glow
United States
6 days using the app
October 9, 2024

john d was very helpful and made the process much easier

latercrew.com
United States
2 days using the app
August 17, 2024

fast to verify with help from John D, firts time using the APP and looks great and helpfull, now time to give it a try and see if it adapts to my needs
and great exlications from the app to make your acount good to start whit the SMS

MazaHats
Mexico
1 day using the app