Reviews (8,257)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

July 16, 2024

App was simple to set up and use. When I needed help from the support team it was easy to get to them and were very helpful. Especially the agent (Marnie) that helped me today. Gave me video insturctions on what to do and was a quick responder.

MaxDecore
United States
About 2 months using the app
August 22, 2024

Quin was very helpful! I appreciate them helping me get my account verified to launch my small business.

Victorious Collection
United States
3 days using the app
July 26, 2024

Assistant name melvin she is very kind and humble she tell me nicely about my account etc .she is a very nice lady

ROSHNI STYLES
India
2 months using the app
August 19, 2024

Had a good experience with Melvin.

Perpetual Living
United States
8 months using the app
September 2, 2024

Very good App, thank you Joann C for your help

Bellamoi
France
About 1 month using the app
November 19, 2024

Jay L was great to work with, he answered all my questions with a quick concise response.

worthwhilegift.com
United States
5 days using the app
November 9, 2024

I am Happy With Yotpo Customer Service. Joann Helped me to Resolve the Technical Issues. He had a Lot of Patience. Thank you Joann and Yotpo

IPTI
India
1 day using the app
November 19, 2024

Melvin was a great help, answered my questions and had a solution quickly

Dauijore
United States
2 days using the app
September 8, 2024

PL was amazing with the help that was provided today!! Thank you so much for making it easy for me to understand.

Mezmerized
United States
1 day using the app
November 11, 2024

Melvin helped get me verified, he was a great help

DirtyGrinz
United States
4 days using the app