Reviews (8,305)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness, especially useful for small businesses with up to 10,000 free emails per month and usage-based pricing. It features a user-friendly interface, easy setup, and responsive customer support via live chat. The app offers robust tools like SMS marketing, email list imports, and customizable messages with images and links, enhancing customer engagement and increasing sales.

September 28, 2022

I used this app to help me with my emailing and marketing. Fhoel was ere to help assist validating my account; very smart and patient employee.

Ryan Mitchell
United States
3 months using the app
June 29, 2023

my agent marine was the MAN or WOMAN WOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO

Car Crazy
United States
3 months using the app
April 16, 2018

Easily to set up, overall looks great, will test it for few days and review later

Wise Gentry
Malaysia
3 months using the app
August 18, 2020

Only four stars as I've just started, however the service and set up we're workable after a second go at it via chat help. I'm up and running within 20 min. Now looking forward to reaping the benefits!

Derby Bedrock
United States
3 months using the app
Yotpo - Email & SMS replied August 18, 2020

Hello there! Thank you for the review. Looking forward to your feedback. If you need any help, feel free to reach out to us. Our team will be happy to assist you with anything you need 😊

Edited November 16, 2019

My Partner originally had a bad experience with a customer service rep but the owner like Superman jumps in immediately and corrects the situation living up to the high standard of customer satisfaction they are known for. Updating rating and will update review more after spending some time with this app.

lovanaBrand
United States
2 months using the app
February 15, 2023

Easy to use and fast/attentive customer service (especially from Marnie) which makes it quick and easy to setup.

dabloo
Portugal
2 months using the app
July 6, 2020

very useful and easy to use. great support. It bring me a lot of conversions. Very recommended!!!!!!!

HL Shop 24
Italy
2 months using the app
Yotpo - Email & SMS replied July 6, 2020

Thank you for your kind words. If you have any questions, feel free to reach us. Also, if you think that we can improve something for you, do not hesitate to contact our support ninjas :)

September 21, 2023

j'ai aimer l'assistance de Marnie

zivarra
France
2 months using the app
September 26, 2023

The SMSbump is a very useful marketing tool, the agent i chat with(PL) was very quick to answer my queries. i recommend this app

PetSlot
United Kingdom
2 months using the app
July 17, 2020

Good experience. I've been told it's the best SMS app. I hope it works well. I have been very well attended and have helped me at all times to resolve any questions

Calista Germany
Spain
2 months using the app
Yotpo - Email & SMS replied July 17, 2020

Happy to see all your questions were resolved. If you do have anything additional you would like to ask, feel free to contact us again :)