Reviews (8,257)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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Jay was extremely helpful and impeccable customer service! Thank you Jay!!
I immediately got connected to a support agent named Joann, she was very helpful and nice
Melvin helped me set up my SMS, was really easy, recommend
Great team and service, helped me immediately
Jay was so kind and patient. Very helpful too!
Quin has been great! W Customer service! She's the best!
I recently had the pleasure of receiving customer service from Yotpo, and I must say, it was exceptional! Reige assisted me with my queries, and their support was nothing short of outstanding. Reige was knowledgeable, patient, and extremely helpful throughout the entire process. They made sure all my concerns were addressed promptly and efficiently. The level of professionalism and dedication to customer satisfaction displayed by Reige is truly commendable. I highly recommend Yotpo for their excellent customer service. Thank you, Reige, for your top-notch assistance!
Yotpo customer service/chat support has been great and smooth. Shout out to Marnie E. for a quick and easy verification process! Thanks to John D. for the great customer support
Melvin was very quick and helpful!
Quin was a great help with my SMS issues, great app as well.