Reviews (8,223)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

September 30, 2024

John D was very helpful in completing Account Verification so we could get up and running. He's very fast and professional!

Bon Tropik
United States
1 day using the app
June 26, 2024

JoAnne C did a wonderful job assisting today, Very helpful and know just where to point me in finding my way around the "back Office" of the app. Thank You again.

ROXXLOXX Shopping Place
United States
5 months using the app
September 3, 2024

John D is a top man! Helping me verify my account and guilding me through the app

Angel Hairs
United Kingdom
3 months using the app
August 9, 2024

great customer service

Melvin is one of the best

MAMI·DIVA
United States
About 2 months using the app
July 17, 2024

Such an amazing app! easy to set up. PL helped me with the process . Thanks!

LYNX
United Kingdom
About 1 month using the app
November 6, 2024

Yotpo's support team provided me with outstanding service today. John D. went above and beyond, helping me import my contact list. He was responsive and friendly with hands-on assistance. It's always a relief to have that kind of support when switching to a new SMS provider. Thank you!

Susan Bell Skincare
United States
About 1 hour using the app
June 22, 2024

So many features available to use as I start to scale and consolidate much of my marketing. I really value centralizing data as it makes understandin holistic performance easier to visualize. PL was super helpful in getting me validated and on the right track to reaching my customers.

Michael Antione
United States
6 months using the app
July 8, 2024

Amazing customer service! Marnie E helped me activate my account and answered all my questions, grateful for her attention.

Unike Love
United States
About 4 years using the app
July 22, 2024

Good app for sms marketing. Simple and easy to use. Staff help is very quick and easy. Shoutout to Joanne C

Rastro Clothing
Ireland
3 months using the app
June 7, 2024

I love this app! Utilizing the SMS messaging has been a really great marketing tool for my retail shop. I love that you can attach pictures and your shop link as well. Customer service was helpful and quick to respond (thank you Joann C). Would highly recommend this app to other Shopify users for their marketing needs!

Sage Lane Cottage
United States
About 1 year using the app