Reviews (8,257)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

August 17, 2024

fast to verify with help from John D, firts time using the APP and looks great and helpfull, now time to give it a try and see if it adapts to my needs
and great exlications from the app to make your acount good to start whit the SMS

MazaHats
Mexico
1 day using the app
Edited October 14, 2024

Yotpo customer service/chat support has been great and smooth. Shout out to Marnie E. for a quick and easy verification process! Thanks to John D. for the great customer support

Epic Essentials
Australia
3 months using the app
August 26, 2024

Great app. have used it for all my projects. Melvin was also incredibly helpful with verification.

WatchmakerFix
France
6 days using the app
August 25, 2024

TOP OF LINE SERVICE!!!

ST3ALTH-TRND$
United States
About 2 months using the app
September 12, 2024

Melvin is The Man Always sorts you out

Stud Health & Skin
Australia
About 2 months using the app
July 10, 2024

Quin was a big help! So far the app is pretty user friendly, just has a bit of a learning curve. SMS and email automation will be great for my little shop!

iroiro by Cherry
United States
23 days using the app
November 6, 2024

Yotpo's support team provided me with outstanding service today. John D. went above and beyond, helping me import my contact list. He was responsive and friendly with hands-on assistance. It's always a relief to have that kind of support when switching to a new SMS provider. Thank you!

Susan Bell Skincare
United States
About 1 hour using the app
September 3, 2024

Marnie was very helpful with getting me setup

My Store
United States
5 days using the app
September 30, 2024

John D was very helpful in completing Account Verification so we could get up and running. He's very fast and professional!

Bon Tropik
United States
1 day using the app
August 20, 2024

Had a great experience with support they are understanding and patient.

customer support agent: Melvin

HustleNSilence
United States
About 2 months using the app